|[November 15, 2013]
Global Knowledge Wins Silver CSTD Award
TORONTO --(Business Wire)--
Knowledge, worldwide leader in IT, business, and leadership skills
advancement, announced today that it has received a Silver Award for
Training Excellence by the Canadian Society for Training and Development
(CSTD) in the Blended Learning category. Global Knowledge was recognized
for its Leadership NOW program, developed for TELUS (News - Alert), one of Canada's
leading telecommunications companies.
CSTD is the largest association dedicated to training and HR
development, and its highly coveted awards are judged on six criteria:
needs analysis, learning objectives and evaluation, design, quality of
material, impact, and originality.
Global Knowledge (News - Alert) developed the Leadership NOW program for TELUS as a
career development initiative that recognizes and invests in top talent.
The program focuses on the development of high-performing and
high-potential leaders who are ready to take on additional
responsibilities. This year-long program incorporates a variety of
learning media to address key behaviours and trends in leadership. Each
year the curriculum changes to reflect current issues, so participants
can be a part of Leadership NOW more than once.
"The Leadership NOW curriculum is rooted in the TELUS Collaborative
Learning model," said Jocelyn Berard, Global Knowledge International
Vice President of Leadership and Business Solutions. "A cornerstone of
this collaborative learning model is the use of social platforms as well
as informal and formal learning opportunities. Learners use tools
already embedded in the organization to collaborate with their peers and
managers across the country on everything from projects to points of
view related to what they are learning in Leadership NOW."
The Leadership NOW curriculum has had a significant impact at TELUS. In
the 2012 midyear survey, more than 75 percent of participants reported
that their engagement level had increased as a result of their
participation in the training, and almost 90 percent reported an
increased ability to demonstrate the TELUS Collaborative Learning model.
"TELUS has also seen an improvement in key performance indicators, such
as internal promotion rates and employee retention," said Berard. "This
was ensured and supported with coaching and support from the TELUS
"The Leadership NOW Program is a cornerstone within the TELUS Leadership
Philosophy and helps drive our number one corporate priority, Customers
First," said Dan Pontefract, Head of Learning and Collaboration at
TELUS. "The Collaborative Learning model is an extension of our belief
that culture is our competitive advantage."
About Global Knowledge
Global Knowledge is the worldwide leader in IT, business, and leadership
skills advancement and a nine-time CSTD award winner-an industry record.
Our more than 1,500 courses span foundational and specialized training
and certifications, and our core training is focused on Cisco,
Microsoft, Avaya (News - Alert), VMware, Red Hat, IBM, business process improvement,
and leadership development. We deliver via training centers, private
facilities, and the Internet, enabling our customers to choose when,
where, and how they want to receive training programs and learning
Founded in 1995, Global Knowledge employs more than 1,300 people
worldwide and is headquartered in Cary, NC. Canadian headquarters are in
Toronto, and EMEA headquarters are in London. The company is owned by
New York-based investment firm MidOcean Partners. Learn more at www.globalknowledge.ca,
or visit www.globalknowledge.com/enews
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