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Global Unified Communications as-a-service (UCaaS) Market: Advancements, Emerging Applications, Business Models, Technology Roadmaps, Global Forecasts & Analysis (2013 - 2018)
[February 19, 2013]

Global Unified Communications as-a-service (UCaaS) Market: Advancements, Emerging Applications, Business Models, Technology Roadmaps, Global Forecasts & Analysis (2013 - 2018)

NEW YORK, Feb. 19, 2013 /PRNewswire via COMTEX/ -- Reportlinker.com announces that a new market research report is available in its catalogue: Global Unified Communications as-a-service (UCaaS) Market: Advancements, Emerging Applications, Business Models, Technology Roadmaps, Global Forecasts & Analysis (2013 - 2018) http://www.reportlinker.com/p01103516/Global-Unified-Communications-as-a-service-UCaaS-Market-Advancements-Emerging-Applications-Business-Models-Technology-Roadmaps-Global-Forecasts--Analysis-2013---2018.html#utm_source=prnewswire&utm_medium=pr&utm_campaign=Telecommunication_Services Unified Communications as-a-service (UCaaS) is a rapidly growing market and generates a lot of interest in the enterprise as well as in developer communities. UCaaS is a highly standardized, pre-integrated, permanently updated and ready to go service that enhances a client's productivity and accelerates business processes and decision making while lowering costs. UCaaS will be one of the key enabling factors that will drive the market for unified communication. Furthermore, cloud based access is making unified communication available for a wider range of organizations and end users. The shift from on-premises to cloud based unified communication model will be the key driver for unified communication to grow in the future.

Some of the major players in this market are Avaya, Cisco, Microsoft, Alcatel-Lucent, Siemens enterprise communications, Mitel, CSC, Panterra networks, Interactive intelligence and NEC. This report highlights the future growth potential, key drivers, restraints and opportunities in this market. The report also analyzes global acceptance trends and evolving platforms in this market, along with growth potential, market sizes and revenue forecasts across different geographical territories.

Key Take-Aways To analyze the UCaaS market with an emphasis on the markets for technology, organization size and industry verticals.To forecast the trends and analysis of the UCaaS for the companies that provide unified communications over cloud.To forecast the revenues of the global UCaaS market and its various submarkets with respect to five main geographical territories of North America, Europe, Asia-Pacific, Latin America, Middle East and Africa.To analyze the opportunities for stakeholders by studying the competitive landscape in the UCaaS marketTo provide insights on core competencies and key growth strategies of companies in the UCaaS marketTo track and analyze the competitive developments such as venture funding, emerging startups, and mergers and acquisitions in the global UCaaS industry.


MARKETS COVERED This UCaaS market research report categorizes the global market on the basis of technology, organization size, industry verticals and geographical locations. It also forecasts volumes, revenues and analyzes trends in each of the submarkets: On the basis of technology: This market is segmented on the basis of revenue generated across locations by technologies such as telephony, messaging, conferencing, collaboration application, presence management and mobility.

On the basis of organization size: This market is segmented on the basis of organization size such as small office or home office (1-9 employees), small businesses (10-99 employees), medium sized businesses (100-999 employees), enterprises (1,000-9,999 employees) and large enterprises (10,000+ employees).

On the basis of industries: This market is classified into different industry verticals such as BFSI, Telecom and IT, Consumer Goods and Retail, Healthcare, Public Sector and Utilities, Logistics and Transportation, Travel and Hospitality and others (including Education, Media and Entertainment, Manufacturing).

On the basis of geographical territory: Geographical locations are classified into North America, Europe, Middle East and Africa, Asia-Pacific (APAC) and Latin America.

STAKEHOLDERS Unified communication solution vendorsCollaboration and integration vendorsConsulting companiesCloud solution providerHead of IT and head of operationsCommunication hardware vendors TABLE OF CONTENTS 1 INTRODUCTION 19 1.1 KEY TAKE-AWAYS 191.2 REPORT DESCRIPTION 191.3 MARKETS COVERED 201.4 STAKEHOLDERS 211.5 RESEARCH METHODOLOGY 211.5.1 MARKET SIZE 211.5.2 KEY DATA POINTS FROM PRIMARY SOURCES 221.5.3 KEY DATA POINTS FROM SECONDARY SOURCES 22 2 EXECUTIVE SUMMARY 23 3 MARKET OVERVIEW 26 3.1 MARKET DEFINITION 273.2 UCAAS FRAMEWORK 273.3 MIGRATION FROM UC TO UCAAS 283.4 UCAAS DEPLOYMENT STRATEGIES 283.4.1 INDUSTRY AND TECHNICAL EXPERTS 283.4.2 SOLUTION ARCHITECTS 283.4.3 CUSTOMIZATION AND INTEGRATION 293.4.4 FULL RANGED PRODUCTS AND SERVICES 293.4.5 DATA RECOVERY AND DISASTER PREVENTION 293.4.6 DEDICATED TRAINING AND SUPPORT 293.4.7 RELIABILITY AND CONSTANT FUNCTIONALITY 303.4.8 ENTERPRISE SCALABILITY AND GLOBAL PRESENCE 303.5 MARKET DYNAMICS 303.5.1 DRIVERS 303.5.1.1 Condense front load capital 303.5.1.2 Pay-per-use 313.5.1.3 Increasing SMB demand for UCaaS 313.5.1.4 Increasing BYOD and Enterprise mobility trend 313.5.1.5 Continuous service support 323.5.2 RESTRAINTS 323.5.2.1 Deployment size 323.5.2.2 Security 323.5.2.3 Awareness 333.5.3 OPPORTUNITIES 333.5.3.1 Communication on the move 333.5.3.2 Untapped or less explored markets 333.6 DRO : IMPACT ANALYSIS 34 4 UCAAS: MARKET ANALYSIS AND FORECAST, BY TECHNOLOGY 35 4.1 INTRODUCTION 364.2 TELEPHONY 374.2.1 IP TELEPHONY 424.2.1.1 Overview 424.2.1.2 Market size and Forecast 424.2.2 VOICE OVER INTERNET PROTOCOL (VOIP) 444.2.2.1 Overview 444.2.2.2 Market size and Forecast 444.3 COLLABORATION APPLICATIONS 464.3.1 OVERVIEW 464.3.2 MARKET SIZE AND FORECAST 464.4 MESSAGING 484.4.1.1 Overview 484.4.1.2 Market size and Forecast 484.4.2 CHAT OR INSTANT MESSAGING (IM) 534.4.2.1 Overview 534.4.2.2 Market size and Forecast 534.4.3 UNIFIED MESSAGING 554.4.3.1 Overview 554.4.3.2 Market size and Forecast 55 4.5 CONFERENCING 574.5.1 AUDIO CONFERENCING AS-A-SERVICE 614.5.1.1 Overview 614.5.1.2 Market size and Forecast 614.5.2 WEB CONFERENCING AS-A-SERVICE 634.5.2.1 Overview 634.5.2.2 Market size and Forecast 644.5.3 VIDEO CONFERENCING AS-A-SERVICE (VCAAS) 664.5.3.1 Overview 664.5.3.2 Market size and Forecast 664.6 PRESENCE MANAGEMENT 684.6.1 OVERVIEW 684.6.2 MARKET SIZE AND FORECAST 684.7 MOBILITY 704.7.1 OVERVIEW 704.7.2 MARKET SIZE AND FORECAST 70 5 UCAAS: MARKET ANALYSIS AND FORECAST, BY ORGANIZATION SIZE 73 5.1 INTRODUCTION 745.2 SMALL OFFICE/HOME OFFICE (SOHO) 765.2.1 OVERVIEW 765.2.2 MARKET SIZE AND FORECAST 765.3 SMALL BUSINESSES 775.3.1 OVERVIEW 775.3.2 MARKET SIZE AND FORECAST 775.4 MEDIUM BUSINESSES 785.4.1 OVERVIEW 785.4.2 MARKET SIZE AND FORECAST 785.5 ENTERPRISES 805.5.1 OVERVIEW 805.5.2 MARKET SIZE AND FORECAST 805.6 LARGE ENTERPRISES 815.6.1 OVERVIEW 815.6.2 MARKET SIZE AND FORECAST 81 6 UCAAS: MARKET ANALYSIS AND FORECAST, BY INDUSTRY VERTICALS 83 6.1 INTRODUCTION 846.2 BANKING, FINANCIAL SERVICES AND INSURANCE (BFSI) 866.2.1 OVERVIEW 866.2.2 MARKET SIZE AND FORECAST 866.3 TELECOM AND IT 886.3.1 OVERVIEW 886.3.2 MARKET SIZE AND FORECAST 886.4 CONSUMER GOODS AND RETAIL 906.4.1 OVERVIEW 906.4.2 MARKET SIZE AND FORECAST 906.5 HEALTHCARE 926.5.1 OVERVIEW 926.5.2 MARKET SIZE AND FORECAST 926.6 PUBLIC SECTOR AND UTILITIES 946.6.1 OVERVIEW 946.6.2 MARKET SIZE AND FORECAST 946.7 LOGISTICS AND TRANSPORTATION 966.7.1 OVERVIEW 966.7.2 MARKET SIZE AND FORECAST 966.8 TRAVEL AND HOSPITALITY 986.8.1 OVERVIEW 986.8.2 MARKET SIZE AND FORECAST 986.9 OTHERS 996.9.1 OVERVIEW 996.9.2 MARKET SIZE AND FORECAST 100 7 UCAAS: MARKET ANALYSIS AND FORECAST, BY GEOGRAPHY 102 7.1 INTRODUCTION 1037.2 NORTH AMERICA 1047.2.1 MARKET SIZE AND FORECAST 1047.3 EUROPE 1077.3.1 MARKET SIZE AND FORECAST 1077.4 ASIA-PACIFIC (APAC) 1107.4.1 MARKET SIZE AND FORECAST 1107.5 LATIN AMERICA 1137.5.1 MARKET SIZE AND FORECAST 1137.6 MIDDLE-EAST AND AFRICA (MEA) 1167.6.1 MARKET SIZE AND FORECAST 116 8 UCAAS: COMPETITIVE LANDSCAPE 119 8.1 MERGERS AND ACQUISITION 1208.2 VENTURE CAPITAL AND FUNDING 124 9 UCAAS: COMPANY PROFILES 126 9.1 AASTRA 1269.1.1 OVERVIEW 1269.1.2 PRODUCTS AND SERVICES 1269.1.3 FINANCIALS 1279.1.4 UCAAS STRATEGY AND ANALYST INSIGHT 1289.2 ALCATEL-LUCENT 1299.2.1 OVERVIEW 1299.2.2 PRODUCTS AND SERVICES 1299.2.3 FINANCIALS 1309.2.4 UCAAS STRATEGY AND ANALYST INSIGHT 1319.3 AT&T 1339.3.1 OVERVIEW 1339.3.2 PRODUCTS AND SERVICES 1349.3.3 FINANCIALS 1359.3.4 UCAAS STRATEGY AND ANALYST INSIGHT 1369.4 AVAYA 1379.4.1 OVERVIEW 1379.4.2 PRODUCTS AND SERVICES 1379.4.3 FINANCIALS 1389.4.4 UCAAS STRATEGY AND ANALYST INSIGHT 1399.5 CALLTOWER 1419.5.1 OVERVIEW 1419.5.2 PRODUCTS AND SERVICES 1419.5.3 FINANCIALS 1419.5.4 UCAAS STRATEGY AND ANALYST INSIGHT 1429.6 CALYX MANAGED SERVICES 1439.6.1 OVERVIEW 1439.6.2 PRODUCTS AND SERVICES 1439.6.3 FINANCIALS 1439.6.4 UCAAS STRATEGY AND ANALYST INSIGHT 1449.7 CISCO 1459.7.1 OVERVIEW 1459.7.2 PRODUCTS AND SERVICES 1459.7.3 FINANCIALS 1469.7.4 UCAAS STRATEGY AND ANALYST INSIGHT 1479.8 COMPUTER SCIENCES CORPORATION (CSC) 1499.8.1 OVERVIEW 1499.8.2 PRODUCTS AND SERVICES 1499.8.3 FINANCIALS 1519.8.4 UCAAS STRATEGY AND ANALYST INSIGHT 1529.9 CONNECTSOLUTIONS 1539.9.1 OVERVIEW 1539.9.2 PRODUCTS AND SERVICES 1539.9.3 FINANCIALS 1539.9.4 UCAAS STRATEGY AND ANALYST INSIGHT 1549.10 DIMENSION DATA 1559.10.1 OVERVIEW 1559.10.2 FINANCIALS 1559.10.3 PRODUCTS AND SERVICES 1559.10.4 UCAAS STRATEGY AND ANALYST INSIGHT 1569.11 FONALITY 1579.11.1 OVERVIEW 1579.11.2 PRODUCTS AND SERVICES 1579.11.3 FINANCIALS 1589.11.4 UCAAS STRATEGY AND ANALYST INSIGHT 1589.12 HEWLETT-PACKARD 1599.12.1 OVERVIEW 1599.12.2 PRODUCTS AND SERVICES 1599.12.3 FINANCIALS 1609.12.4 UCAAS STRATEGY AND ANALYST INSIGHT 1619.13 IBM 1629.13.1 OVERVIEW 1629.13.2 PRODUCTS AND SERVICES 1629.13.3 FINANCIALS 1639.13.4 UCAAS STRATEGY AND ANALYST INSIGHT 1659.14 INTERACTIVE INTELLIGENCE 1669.14.1 OVERVIEW 1669.14.2 PRODUCTS AND SERVICES 1669.14.3 FINANCIALS 1679.14.4 UCAAS STRATEGY AND ANALYST INSIGHT 1689.15 MASERGY COMMUNICATIONS 1699.15.1 OVERVIEW 1699.15.2 PRODUCTS AND SERVICES 1699.15.3 FINANCIALS 1709.15.4 UCAAS STRATEGY AND ANALYST INSIGHT 1709.16 MICROSOFT 1719.16.1 OVERVIEW 1719.16.2 PRODUCTS AND SERVICES 1719.16.3 FINANCIALS 1729.16.4 UCAAS STRATEGY AND ANALYST INSIGHT 1749.17 MITEL 1759.17.1 OVERVIEW 1759.17.2 PRODUCTS AND SERVICES 1759.17.3 FINANCIALS 1769.17.4 UCAAS STRATEGY AND ANALYST INSIGHT 1779.18 NEC 1789.18.1 OVERVIEW 1789.18.2 PRODUCTS AND SERVICES 1789.18.3 FINANCIALS 1799.18.4 UCAAS STRATEGY AND ANALYST INSIGHT 1819.19 NEXTUC 1829.19.1 OVERVIEW 1829.19.2 PRODUCTS AND SERVICES 1829.19.3 FINANCIALS 1839.19.4 UCAAS STRATEGY AND ANALYST INSIGHT 1839.20 PANTERRA NETWORKS 1849.20.1 OVERVIEW 1849.20.2 PRODUCTS AND SERVICES 1849.20.3 FINANCIALS 1859.20.4 UCAAS STRATEGY AND ANALYST INSIGHT 1859.21 SHORETEL 1869.21.1 OVERVIEW 1869.21.2 PRODUCTS AND SERVICES 1869.21.3 UCAAS STRATEGY AND ANALYST INSIGHT 1879.22 SIEMENS ENTERPRISE COMMUNICATIONS 1889.22.1 OVERVIEW 1889.22.2 PRODUCTS AND SERVICES 1889.22.3 FINANCIALS 1899.22.4 UCAAS STRATEGY AND ANALYST INSIGHT 1899.23 TELEPO 1909.23.1 OVERVIEW 1909.23.2 PRODUCTS AND SERVICES 1909.23.3 FINANCIALS 1919.23.4 UCAAS STRATEGY AND ANALYST INSIGHT 1919.24 THINKING PHONE NETWORKS 1929.24.1 OVERVIEW 1929.24.2 PRODUCTS AND SERVICES 1929.24.3 UCAAS STRATEGY AND ANALYST INSIGHT 1939.25 THRUPOINT 1949.25.1 OVERVIEW 1949.25.2 PRODUCTS AND SERVICES 1949.25.3 FINANCIALS 1959.25.4 UCAAS STRATEGY AND ANALYST INSIGHT 1959.26 VERIZON COMMUNICATIONS 1969.26.1 OVERVIEW 1969.26.2 PRODUCTS AND SERVICES 1969.26.3 FINANCIALS 1989.26.4 UCAAS STRATEGY AND ANALYST INSIGHT 1999.27 VOSS 2009.27.1 OVERVIEW 2009.27.2 PRODUCTS AND SERVICES 2009.27.3 FINANCIALS 2019.27.4 UCAAS STRATEGY AND ANALYST INSIGHT 201 LIST OF TABLES TABLE 1 GLOBAL UCAAS MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($BILLION) 24TABLE 2 GLOBAL UCAAS MARKET REVENUE, BY TECHNOLOGY,2013 - 2018 ($BILLION) 36TABLE 3 GLOBAL UCAAS TELEPHONY MARKET REVENUE, BY TYPES, 2013 - 2018 ($BILLION) 38TABLE 4 GLOBAL UCAAS TELEPHONY MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($BILLION) 39TABLE 5 GLOBAL UCAAS TELEPHONY MARKET REVENUE, BY INDUSTRY, 2013 - 2018 ($MILLION) 41TABLE 6 GLOBAL UCAAS IP TELEPHONY MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($MILLION) 42TABLE 7 GLOBAL UCAAS IP TELEPHONY MARKET REVENUE, BY INDUSTRY, 2013 - 2018 ($MILLION) 43TABLE 8 GLOBAL UCAAS VOIP MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($MILLION) 44TABLE 9 GLOBAL UCAAS VOIP MARKET REVENUE, BY INDUSTRY, 2013 - 2018 ($MILLION) 45TABLE 10 GLOBAL UCAAS COLLABORATION APPLICATION MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($MILLION) 46TABLE 11 GLOBAL UCAAS COLLABORATION APPLICATION MARKET REVENUE, BY INDUSTRY, 2013 - 2018 ($MILLION) 47TABLE 12 GLOBAL UCAAS MESSAGING MARKET REVENUE, BY TYPES, 2013 - 2018 ($MILLION) 48TABLE 13 GLOBAL UCAAS MESSAGING MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($MILLION) 50TABLE 14 GLOBAL UCAAS MESSAGING MARKET REVENUE, BY INDUSTRY, 2013 - 2018 ($MILLION) 52TABLE 15 GLOBAL UCAAS CHAT OR IM MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($MILLION) 53TABLE 16 GLOBAL UCAAS CHAT OR IM MARKET REVENUE, BY INDUSTRY, 2013 - 2018 ($MILLION) 54TABLE 17 GLOBAL UCAAS UNIFIED MESSAGING MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($MILLION) 55TABLE 18 GLOBAL UCAAS UNIFIED MESSAGING MARKET REVENUE, BY INDUSTRY, 2013 - 2018 ($MILLION) 56TABLE 19 GLOBAL UCAAS CONFERENCING AS A SERVICE SOLUTION MARKET REVENUE, BY TYPES, 2013 - 2018 ($MILLION) 57TABLE 20 GLOBAL UCAAS CONFERENCING AS-A-SERVICE SOLUTION MARKET PROPORTION, 2013 - 2018 58TABLE 21 GLOBAL UCAAS CONFERENCING AS-A-SERVICE SOLUTION MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($MILLION) 59TABLE 22 GLOBAL UCAAS CONFERENCING AS-A-SERVICE SOLUTION MARKET REVENUE, BY INDUSTRY, 2013 - 2018 ($MILLION) 60TABLE 23 GLOBAL UCAAS AUDIO CONFERENCING AS-A-SERVICE SOLUTION MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($MILLION) 61TABLE 24 GLOBAL UCAAS AUDIO CONFERENCING AS-A-SERVICE SOLUTION MARKET REVENUE, BY INDUSTRY, 2013 - 2018 ($MILLION) 62TABLE 25 GLOBAL UCAAS WEB CONFERENCING AS-A-SERVICE SOLUTION MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($MILLION) 64TABLE 26 GLOBAL UCAAS WEB CONFERENCING AS-A-SERVICE SOLUTION MARKET REVENUE, BY INDUSTRY, 2013 - 2018 ($MILLION) 65TABLE 27 GLOBAL UCAAS VIDEO CONFERENCING AS-A-SERVICE SOLUTION MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($MILLION) 66TABLE 28 GLOBAL UCAAS VIDEO CONFERENCING AS-A-SERVICE SOLUTION MARKET REVENUE, BY INDUSTRY, 2013 - 2018 ($MILLION) 67TABLE 29 GLOBAL UCAAS PRESENCE MANAGEMENT MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($MILLION) 68TABLE 30 GLOBAL UCAAS PRESENCE MANAGEMENT MARKET REVENUE, BY INDUSTRY, 2013 - 2018 ($MILLION) 69TABLE 31 GLOBAL UCAAS MOBILITY MANAGEMENT MARKET REVENUE,BY GEOGRAPHY, 2013 - 2018 ($MILLION) 70TABLE 32 GLOBAL UCAAS MOBILITY SOLUTION MARKET REVENUE, BY INDUSTRY, 2013 - 2018 ($MILLION) 71TABLE 33 GLOBAL UCAAS MARKET REVENUE, BY ORGNIZATION SIZE, 2013 - 2018 ($BILLION) 74TABLE 34 GLOBAL SOHO UCAAS MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($MILLION) 76TABLE 35 GLOBAL SMALL BUSINESSES UCAAS MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($MILLION) 77TABLE 36 GLOBAL MEDIUM BUSINESSES UCAAS MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($MILLION) 78TABLE 37 GLOBAL ENTERPRISES UCAAS MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($MILLION) 80TABLE 38 GLOBAL LARGE ENTERPRISES UCAAS MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($MILLION) 81TABLE 39 GLOBAL UCAAS MARKET REVENUE, BY INDUSTRY VERTICAL, 2013 - 2018 ($BILLION) 84TABLE 40 GLOBAL BFSI UCAAS MARKET REVENUE, BY GEOGRAPHY,2013 - 2018 ($MILLION) 86TABLE 41 GLOBAL BFSI UCAAS MARKET REVENUE, BY ORGANIZATION SIZE, 2013 - 2018 ($MILLION) 87TABLE 42 GLOBAL TELECOM AND IT UCAAS MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($MILLION) 88TABLE 43 GLOBAL TELECOM AND IT UCAAS MARKET REVENUE, BY ORGANIZATION SIZE, 2013 - 2018 ($MILLION) 89TABLE 44 GLOBAL CONSUMER GOODS AND RETAIL UCAAS MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($MILLION) 90TABLE 45 GLOBAL CONSUMER GOODS AND RETAIL UCAAS MARKET REVENUE, BY ORGANIZATION SIZE, 2013 - 2018 ($MILLION) 91TABLE 46 GLOBAL HEALTHCARE UCAAS MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($MILLION) 92TABLE 47 GLOBAL HEALTHCARE UCAAS MARKET REVENUE, BY ORGANIZATION SIZE, 2013 - 2018 ($MILLION) 93TABLE 48 GLOBAL PUBLIC SECTOR AND UTILITIES UCAAS MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($MILLION) 94TABLE 49 GLOBAL PUBLIC SECTOR AND UTILITIES UCAAS MARKET REVENUE, BY ORGANIZATION SIZE, 2013 - 2018 ($MILLION) 95TABLE 50 GLOBAL LOGISTICS AND TRANSPORTATION UCAAS MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($MILLION) 96TABLE 51 GLOBAL LOGISTICS AND TRANSPORTATION UCAAS MARKET REVENUE, BY ORGANIZATION SIZE, 2013 - 2018 ($MILLION) 97TABLE 52 GLOBAL TRAVEL AND HOSPITALITY UCAAS MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($MILLION) 98TABLE 53 GLOBAL TRAVEL AND HOSPITALITY UCAAS MARKET REVENUE, ORGANIZATION SIZE, 2013 - 2018 ($MILLION) 99TABLE 54 GLOBAL OTHER INDUSTRIES UCAAS MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($MILLION) 100TABLE 55 GLOBAL OTHER INDUSTRIES UCAAS MARKET REVENUE, ORGANIZATION SIZE, 2013 - 2018 ($MILLION) 101TABLE 56 GLOBAL UCAAS MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($BILLION) 103TABLE 57 NORTH AMERICA UCAAS MARKET REVENUE, BY TECHNOLOGY, 2013 - 2018 ($MILLION) 104TABLE 58 NORTH AMERICA UCAAS MARKET REVENUE, BY ORGANIZATION SIZE, 2013 - 2018 ($MILLION) 105TABLE 59 NORTH AMERICA UCAAS MARKET REVENUE, BY INDUSTRY VERTICAL, 2013 - 2018 ($MILLION) 106TABLE 60 EUROPE UCAAS MARKET REVENUE, BY TECHNOLOGY, 2013 - 2018 ($MILLION) 107TABLE 61 EUROPE UCAAS MARKET REVENUE, BY ORGANIZATION SIZE, 2013 - 2018 ($MILLION) 108TABLE 62 EUROPE UCAAS MARKET REVENUE, BY INDUSTRY VERTICAL, 2013 - 2018 ($MILLION) 109TABLE 63 APAC UCAAS MARKET REVENUE, BY TECHNOLOGY, 2013 - 2018 ($MILLION) 110TABLE 64 APAC UCAAS MARKET REVENUE, BY ORGANIZATION SIZE, 2013 - 2018 ($MILLION) 111TABLE 65 APAC UCAAS MARKET REVENUE, BY INDUSTRY VERTICAL, 2013 - 2018 ($MILLION) 112TABLE 66 LATIN AMERICA UCAAS MARKET REVENUE, BY TECHNOLOGY, 2013 - 2018 ($MILLION) 113TABLE 67 LATIN AMERICA UCAAS MARKET REVENUE, BY ORGANIZATION SIZE, 2013 - 2018 ($MILLION) 114TABLE 68 LATIN AMERICA UCAAS MARKET REVENUE, BY INDUSTRY VERTICAL, 2013 - 2018 ($MILLION) 115TABLE 69 MIDDLE EAST AND AFRICA UCAAS MARKET REVENUE, BY TECHNOLOGY, 2013 - 2018 ($MILLION) 116TABLE 70 MIDDLE EAST AND AFRICA UCAAS MARKET REVENUE, BY ORGANIZATION SIZE, 2013 - 2018 ($MILLION) 117TABLE 71 MIDDLE EAST AND AFRICA UCAAS MARKET REVENUE, BY INDUSTRY VERTICAL, 2013 - 2018 ($MILLION) 118TABLE 72 AASTRA: REVENUE, 2010 - 2011 ($MILLION) 127TABLE 73 AASTRA: REVENUE BY GEOGRAPHY, 2010 - 2011 ($MILLION) 127TABLE 74 ALCATEL-LUCENT: REVENUE, 2010 - 2011 ($MILLION) 130TABLE 75 ALCATEL-LUCENT: REVENUE BY SEGMENT, 2010 - 2011 ($MILLION) 130TABLE 76 ALCATEL-LUCENT: REVENUE BY GEOGRAPHY, 2010 - 2011 ($MILLION) 131TABLE 77 AT&T: REVENUE, 2010 - 2011 ($MILLION) 135TABLE 78 AT&T: REVENUE BY SEGMENT, 2010 - 2011 ($MILLION) 136TABLE 79 AVAYA: REVENUE, 2010-2011 ($MILLION) 138TABLE 80 AVAYA: SEGMENT REVENUE, 2010-2011 ($MILLION) 139TABLE 81 AVAYA: GEOGRAPHIC REVENUE, 2010-2011 ($MILLION) 139TABLE 82 CISCO SYSTEMS: REVENUE, 2010 - 2011 ($MILLION) 146TABLE 83 CISCO SYSTEMS: REVENUE BY SEGMENT, 2010 - 2011 ($MILLION) 147TABLE 84 CISCO SYSTEMS: REVENUE BY GEOGRAPHY, 2010 - 2011 ($MILLION) 147TABLE 85 CSC: REVENUE, 2010-2011 ($MILLION) 151TABLE 86 CSC: REVENUE BY SEGMENT, 2010 - 2011 ($MILLION) 152TABLE 87 HP: REVENUE, 2010 - 2011 ($MILLION) 160TABLE 88 HP: SEGMENT REVENUE, 2010 - 2011 ($MILLION) 161TABLE 89 IBM: REVENUE, 2010-2011 ($MILLION) 163TABLE 90 IBM: REVENUE BY SEGMENT, 2010 - 2011 ($MILLION) 164TABLE 91 IBM: REVENUE BY GEOGRAPHY, 2010 - 2011 ($MILLION) 164TABLE 92 INTERACTIVE INTELLIGENCE: REVENUE, 2010 - 2011 ($MILLION) 167TABLE 93 INTERACTIVE INTELLIGENCE: REVENUE, BY SEGMENT, 2010 - 2011 ($MILLION) 167TABLE 94 MICROSOFT: REVENUE, 2011 - 2012 ($MILLION) 172TABLE 95 MICROSOFT: REVENUE BY SEGMENT, 2011 - 2012 ($MILLION) 173TABLE 96 MICROSOFT: REVENUE BY GEOGRAPHY, 2011 - 2012 ($MILLION) 173TABLE 97 MITEL: REVENUE, 2011 - 2012 ($MILLION) 176TABLE 98 MITEL: REVENUE BY SEGMENT, 2011 - 2012 ($MILLION) 176TABLE 99 MITEL: REVENUE BY GEOGRAPHY, 2011 - 2012 ($MILLION) 177TABLE 100 NEC: REVENUE, 2011 - 2012 ($MILLION) 179TABLE 101 NEC: REVENUE BY SEGMENT, 2011 - 2012 ($MILLION) 180TABLE 102 NEC: REVENUE BY GEOGRAPHY, 2011 - 2012 ($MILLION) 180TABLE 103 VERIZON: REVENUE, 2011 - 2012 ($MILLION) 198TABLE 104 VERIZON: REVENUE BY SEGMENT, 2011 - 2012 ($MILLION) 199 LIST OF FIGURES FIGURE 1 GLOBAL UCAAS MARKET REVENUE, BY GEOGRAPHY,2013 - 2018 ($BILLION) 25FIGURE 2 IMPACT ANALYSIS OF DRO 34FIGURE 3 GLOBAL UCAAS MARKET REVENUE, BY TECHNOLOGY, 2013 - 2018 ($BILLION) 37FIGURE 4 GLOBAL UCAAS TELEPHONY MARKET REVENUE, BY TYPES, 2013 - 2018 ($BILLION) 38FIGURE 5 GLOBAL UCAAS TELEPHONY MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($BILLION) 40FIGURE 6 GLOBAL UCAAS MESSAGING MARKET REVENUE, BY TYPES, 2013 - 2018 ($MILLION) 49FIGURE 7 GLOBAL UCAAS MESSAGING MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($MILLION) 51FIGURE 8 GLOBAL UCAAS CONFERENCING AS-A-SERVICE SOLUTION MARKET PROPORTION, 2013 - 2018 58FIGURE 9 GLOBAL UCAAS MARKET REVENUE, BY ORGNIZATION SIZE, 2013 - 2018 ($BILLION) 75FIGURE 10 GLOBAL UCAAS MARKET REVENUE, BY INDUSTRY VERTICAL, 2013 - 2018 ($BILLION) 85 To order this report:Telecommunication_Services Industry: Global Unified Communications as-a-service (UCaaS) Market: Advancements, Emerging Applications, Business Models, Technology Roadmaps, Global Forecasts & Analysis (2013 - 2018) Contact Clare: clare@reportlinker.comUS:(339) 368 6001Intl:+1 339 368 6001 SOURCE Reportlinker http://rt.prnewswire.com/rt.gif NewsItemId=BR62583&Transmission_Id=201302191602PR_NEWS_USPR_____BR62583&DateId=20130219

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