|[November 15, 2012]
Best Buy Chooses the Warranty Division of AIG for Geek Squad Protection Program
NEW YORK --(Business Wire)--
The American International Group (AIG) insurers and Best Buy (News - Alert) today
announced that they have agreed to a multi-year renewal of their
existing Geek Squad Protection agreement. The renewal ensures that the
Warranty Division of AIG will continue to serve as the exclusive service
provider of Best Buy's Geek Squad Protection Plans and other customer
service related service contracts sold through Best Buy's multichannel
distribution system in the United States.
AIG currently provides Geek Squad Protection Plans for Best Buy's wide
variety of technology products and offerings through an array of turnkey
solutions. Geek Squad Protection Plans are available for a wide range of
computing, home theater, digital imaging, mobile phone, car electronics
products, as well as major appliances. While many products come with a
manufacturer's warranty, the protection plans extend the length of
coverage and may offer additional benefits such as an improved "no
lemon" policy, protection for accidental damage from handling, and image
"AIG is the ideal entity for helping Best Buy achieve our commitment to
giving customers support throughout the life cycle of their personal
technology," said George Sherman, senior vice president, Best Buy. "AIG
contributes an end-to-end customer service platform, a global footprint,
and an in-depth knowledge of Best Buy's customers."
"Best Buy is a highly respected and trusted global retailer and we are
proud to continue our longstanding relationship, hich dates back to
1995," said James Mostofi, President of the U.S. Warranty Division of
AIG. "Best Buy is well known for delivering new and better ways to serve
its customers, and we're excited to be the company's service provider."
About Best Buy
Best Buy Co., Inc. (NYSE: BBY) is a leading multi-channel global
retailer and developer of technology products and services. Every day
our employees - 167,000 strong - are committed to helping deliver the
technology solutions that enable easy access to people, knowledge, ideas
and fun. We are keenly aware of our role and impact on the world, and we
are committed to developing and implementing business strategies that
bring sustainable technology solutions to our consumers and communities.
For information about Best Buy, visit http://www.bby.com/
and to shop at Best Buy, visit http://www.bestbuy.com/.
American International Group, Inc. (AIG) is a leading international
insurance organization serving customers in more than 130 countries and
jurisdictions. AIG companies serve commercial, institutional, and
individual customers through one of the most extensive worldwide
property-casualty networks of any insurer. In addition, AIG companies
are leading providers of life insurance and retirement services in the
United States. AIG common stock is listed on the New York Stock Exchange
and the Tokyo Stock Exchange.
AIG is the marketing name for the worldwide property-casualty, life and
retirement, and general insurance operations of American International
Group, Inc. For additional information, please visit our website at www.aig.com.
Products and services are written or provided by subsidiaries or
affiliates of American International Group, Inc. (AIG). Not all products
and services are available in every jurisdiction, and insurance coverage
is governed by actual policy language. Certain products and services may
be provided by independent third parties under contract with AIG or its
subsidiaries or affiliates. Insurance products may be distributed
through affiliated or unaffiliated entities.. Certain property-casualty
coverages may be provided by a surplus lines insurer. Surplus lines
insurers do not generally participate in state guaranty funds and
insureds are therefore not protected by such funds.
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