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ShoreTel Reports Financial Results for First Quarter of Fiscal Year 2013
[October 30, 2012]

ShoreTel Reports Financial Results for First Quarter of Fiscal Year 2013


SUNNYVALE, Calif., Oct. 30, 2012 /PRNewswire via COMTEX/ -- ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple unified communications platforms, including business phone systems, applications and mobile UC solutions, today announced financial results for its first quarter of fiscal 2013.



For the quarter-ended Sept. 30, 2012, consolidated revenue was $75.0 million, an increase of 39 percent from the first quarter of fiscal 2012. The non-GAAP net loss for the first quarter was $(2.1) million, or $(0.04) per share, which excludes stock-based compensation charges, amortization of acquisition-related intangibles, other charges and related tax adjustments. This compares with a non-GAAP loss of $(1.2) million, or $(0.02) per share, in the first quarter of fiscal 2012.

"I am increasingly convinced in the potential of the UC market and that ShoreTel's future is bright," said Peter Blackmore, president and CEO of ShoreTel. "Our cloud business delivered impressive growth this quarter, and together with our robust premise business, ShoreTel offers a unique choice to customers for a cloud, premise or mobile UC solution. Our recent success speaks for itself. We have continued to gain significant market share in the U.S. Enterprise IP telephony market, we have made great progress in the integration of our cloud division, and our international business had its second best quarter in company history." First Quarter of Fiscal 2013 Financial Highlights GAAP gross margin for the first quarter of fiscal year 2013 was 61.2 percent, compared with 65.9 percent in the first quarter of fiscal year 2012.


Non-GAAP gross margin for the first quarter of fiscal year 2013, which excludes stock-based compensation charges, amortization of acquisition-related intangibles and other charges, was 62.9 percent, compared with 66.7 percent in the year-ago quarter.

GAAP net loss was $(8.0) million, or $(0.14) per share, in the first quarter of fiscal year 2013, compared with a GAAP net loss of $(4.6) million, or $(0.10) per share, in the first quarter of fiscal 2012.

As of Sept. 30, 2012, the company had $55.1 million in cash, cash equivalents and short-term investments, and generated $3.1 million in cash flow from operations in the quarter.

Line of Business Results Premise The company's premise business grew 10 percent from the first quarter of fiscal 2012. Revenue from the company's international locations reached an all-time high of 14 percent of its premise revenue in the quarter and was up 19 percent over the year-ago quarter. Additionally, according to Synergy Research, the company's market share of the U.S. Enterprise IP Telephony market showed one of its largest improvements in the company's history, growing from 7.3 percent in the March quarter of 2012 to 8.1 percent in the June quarter of 2012.

Cloud The cloud division continued to deliver strong revenue growth of 10 percent sequentially over the June 2012 quarter. In addition, the total number of seats deployed increased 36 percent over the same period in the prior year. Voice over IP and UC in the cloud increasingly appeal to larger customers, as evidenced by the nearly completed installation of ShoreTel cloud division's largest customer, Randstad, with approximately 4,000 users. Additionally, the cloud business has begun rolling out two installations expected to be more than 10,000 seats for a major news group and a financial services firm. The cloud division's preview of its new application integration solution for UC, ShoreTel Sky AppFuse, at Salesforce.com's Dreamforce conference in September was a major milestone, as ShoreTel Sky products pioneered Salesforce.com's new architecture for connecting UC systems directly in the cloud.

Select Operational Metrics Three Months Ended Three Months Ended September 30, 2012 June 30, 2012 Cloud Monthly Average Revenue Per User (ARPU) $ 61 $ 62 Cloud Average # of Seats per Subscriber 35 34 Cloud Monthly Revenue Churn Rate 0.3% 0.3% Total Company Headcount 942 933 Non-GAAP Gross Margins-Premise 67.2% 67.1% Non-GAAP Gross Margins-Cloud 46.7% 42.2% Business Highlights Cloud Solution Branded as ShoreTel Sky During the quarter, the company announced that ShoreTel Sky is the new name of its family of cloud-based solutions. ShoreTel's cloud division provides hosted voice over IP solutions to customers ranging from very small (under 10 users) to enterprise customers with thousands of users.

Gartner Awards ShoreTel a "Strong Positive" Rating in its 2012 Unified Communications for SMB MarketScope Report In August, the company announced that the ShoreTel UC solution for Small to Medium Business ("SMB") Offerings received a "Strong Positive," the highest possible rating, in Gartner's report titled "MarketScope for Unified Communications for the SMB Market, North America." Gartner's MarketScope provides specific guidance for users who are deploying, or have deployed, products or services.

Winner of Three Prestigious Industry Awards ShoreTel was also named a winner of the Midsize Enterprise Summit (MES) West 2012 XCellence Awards in the categories of Best Midmarket Software Solution, Best Demonstration of ROI, and Best Execution of a Midmarket IT Solution. At this annual summit, 250 CIOs from businesses with 100 to 1,000 employees come to learn about the latest innovations for businesses.

TMC, a global, integrated media company, recently named the ShoreTel UC solution and ShoreTel Sky as recipients of the 2012 INTERNET TELEPHONY Excellence Award presented by INTERNET TELEPHONY magazine. Additionally, ShoreTel 13, the company's latest software release, was named as a 2012 TMC Labs Innovation Award winner presented by TMC's CUSTOMER magazine.

In September, ShoreTel was named Telecommunications Vendor of the Year in the ARN IT Industry Awards 2012. For this award, ShoreTel was recognized for its commitment to a 100 percent indirect channel strategy and the work the company has done over the past 12 months to enhance the resources, tools and training programs available to its reseller partners. The ARN IT Industry Award judging panel also took into account ShoreTel's increasing market share, revenue growth and new partner signings over the past 12 months, and its technology leadership and vision in the areas of UC, mobility and BYOD (bring your own device).

Business Outlook ShoreTel is providing the following outlook for the quarter ending Dec. 31, 2012: Revenue is expected to be in the range of $75.0 million to $80.0 million.

GAAP gross margin is expected to be in the range of 60 percent to 61 percent, including approximately $1.3 million in stock-based compensation charges and amortization of acquisition-related intangibles. Non-GAAP gross margin, which excludes stock-based compensation and other charges, is expected to be in the range of 62 percent to 63 percent.

GAAP operating expenses are expected to be in the range of $53.5 million to $54.5 million, including approximately $4 million in stock-based compensation charges and amortization of acquisition-related intangibles. Non-GAAP operating expenses, which exclude stock-based compensation and other charges, are expected to be in the range of $49.5 million to $50.5 million.

Conference Call Information The company will host a corresponding conference call and live webcast today at 2:30 p.m. Pacific Daylight Time. To access the conference call, dial +1-888-428-9490 for callers in the U.S. or Canada and +1-719-457-1512 for international callers and provide the operator with the conference identification number of 3569407. A live webcast will be available in the Investor Relations section of the company's corporate website at www.shoretel.com and an archived recording will be available beginning approximately two hours after the completion of the call until the company's announcement of its financial results for the next quarter. An audio telephonic replay of the conference call will also be available beginning at approximately 4:30 p.m. Pacific Daylight Time today until approximately 4:30 p.m. Pacific Daylight Time on Nov. 6, 2012, by dialing +1-888-203-1112 or +1-719-457-0820 for callers outside the U.S. and Canada and providing the conference identification number of 3569407.

Use of Non-GAAP Financial Measures ShoreTel reports all required financial information in accordance with generally accepted accounting principles in the United States ("GAAP"), but it believes that evaluating its ongoing operating results may be difficult to understand if limited to reviewing only GAAP financial measures. Many investors have requested that ShoreTel disclose this non-GAAP information because it is useful in understanding the company's performance as it excludes non-cash charges, other non-recurring adjustments and related tax adjustments, that many investors feel may obscure the company's true operating performance. Likewise, management uses these non-GAAP measures to manage and assess the profitability of its business and does not consider stock-based compensation charges and amortization charges related to acquisition-related intangible assets, which are non-cash charges, or other non-recurring items in managing its core operations. ShoreTel has provided a reconciliation of non-GAAP financial measures following the text of this press release. Investors are encouraged to review the reconciliation of these non-GAAP financial measures to their most directly comparable GAAP financial measure.

Legal Notice Regarding Forward-Looking Statements ShoreTel assumes no obligation to update the forward-looking statements included in this release. This release contains forward-looking statements within the meaning of the "safe harbor" provisions of the federal securities laws, including, without limitation, statements by Peter Blackmore, statements regarding future products and statements in the "Business Outlook" section regarding ShoreTel's anticipated future revenues, gross margins, operating expenses and other financial information. The forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those projected. The risks and uncertainties include the impact of Hurricane Sandy on our cloud division financial condition (including, but not limited to, bookings, churn and credits) and customer buying cycles in our premise business, global economic uncertainty, the pace of economic recovery in the U.S., and the impact thereof on information technology spending, the intense competition in our industry, our reliance on third parties to sell and support our products, supply and manufacturing risks, our ability to control costs as we expand our business, increased risk of intellectual property litigation by entering into new markets, our ability to attract, retain and ramp new sales personnel, uncertainties inherent in the product development cycle, uncertainty as to market acceptance of new products and services, the potential for litigation in our industry, risks related to our acquisition of M5 Networks, including technology and product integration risks, ability to retain key personnel and customers and the risk of assuming unknown liabilities, and other risk factors set forth in ShoreTel's Form 10-K for the year ended June 30, 2012.

About ShoreTel ShoreTel, Inc. (NASDAQ: SHOR) is a provider of business communication solutions whose brilliantly simple unified communications platforms, applications and mobile UC solutions promise a new rhythm of workforce engagement and collaboration. With costly complexity eliminated by design from its award-winning, all-in-one IP phone system, UC and contact center solution, and its industry-leading hosted phone system, workers enjoy a freedom and self-reliance that other providers can't match. Users have full control to engage and collaborate, no matter the time, place or device, for the lowest cost and demand on IT resources in the industry. ShoreTel is headquartered in Sunnyvale, Calif., and has regional offices and partners worldwide. For more information, visit shoretel.com or shoretelsky.com.

Investor Contact: Tonya Chin ShoreTel, Inc. 408-962-2573 [email protected] SHORETEL, INC.

CONDENSED CONSOLIDATED BALANCE SHEETS (Amounts in thousands) (Unaudited) As of As of September 30, June 30, 2012 2012 ASSETS Current assets: Cash and cash equivalents $ 41,215 $ 37,120 Short-term investments 13,933 18,375 Accounts receivable - net 30,302 34,198 Inventories 19,053 20,212 Prepaid expenses and other current assets 6,016 5,275 Total current assets 110,519 115,180 Property and equipment - net 11,693 12,811 Goodwill 122,523 120,212 Intangible assets 43,692 45,304 Other assets 2,578 1,925 Total assets $ 291,005 $ 295,432 LIABILITIES AND STOCKHOLDERS' EQUITY Current liabilities: Accounts payable $ 9,225 $ 9,747 Accrued liabilities and other 18,477 17,094 Accrued employee compensation 11,652 12,151 Contingent consideration 9,537 9,398 Deferred revenue 35,960 35,829 Total current liabilities 84,851 84,219 Line of credit - net 19,966 19,946 Long-term deferred revenue 14,246 13,683 Long-term contingent consideration 3,354 3,305 Other long-term liabilities 3,624 4,047 Total liabilities 126,041 125,200 Stockholders' equity: Common stock 313,417 310,648 Accumulated deficit (148,453) (140,416) Total stockholders' equity 164,964 170,232 Total liabilities and stockholders' equity $ 291,005 $ 295,432 SHORETEL, INC.

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (Amounts in thousands, except per share amounts) (Unaudited) Three Months Ended September 30, 2012 2011 Revenue: Product $ 45,834 $ 42,184 Hosted and related services 15,662 - Support and services 13,488 11,674 Total revenues 74,984 53,858 Cost of revenue: Product 15,787 14,455 Hosted and related services 9,142 - Support and services 4,189 3,915 Total cost of revenue 29,118 18,370 Gross profit 45,866 35,488 Gross profit % 61.2% 65.9% Operating expenses: Research and development 13,953 11,813 Sales and marketing 30,756 21,222 General and administrative 8,595 6,629 Total operating expenses 53,304 39,664 Loss from operations (7,438) (4,176) Other income (expense) - net (402) (399) Loss before provision for income tax (7,840) (4,575) Provision for income tax 197 67 Net loss $ (8,037) $ (4,642) Net loss per share: Basic and diluted $ (0.14) $ (0.10) Shares used in computing net loss per share: Basic and diluted 58,186 47,528 SHORETEL, INC.

GAAP to Non-GAAP Reconciliation (Amounts in thousands, except per share amounts) (Unaudited) Three Months Ended September 30, 2012 GAAP Excludes Non-GAAP Revenue: Product $ 45,834 $ - $ 45,834 Hosted and related services 15,662 - 15,662 Support and services 13,488 - 13,488 Total revenues 74,984 - 74,984 Cost of revenue: Product 15,787 (310) (a),(b) 15,477 Hosted and related services 9,142 (795) (a),(b),(c) 8,347 Support and services 4,189 (209) (a),(c) 3,980 Total cost of revenue 29,118 (1,314) 27,804 Gross profit 45,866 1,314 47,180 Gross profit % 61.2% 62.9% Operating expenses: Research and development 13,953 (1,158) (a),(c) 12,795 Sales and marketing 30,756 (1,948) (a),(b),(c) 28,808 General and administrative 8,595 (1,213) (a),(b),(c) 7,382 Total operating expenses 53,304 (4,319) 48,985 Loss from operations (7,438) 5,633 (1,805) Other income (expense) - net (402) 188 (d) (214) Loss before provision for income tax (7,840) 5,821 (2,019) Provision for income tax 197 (143) (e) 54 Net loss $ (8,037) $ 5,964 $ (2,073) Net loss per share: Basic and diluted (f) $ (0.14) $ 0.10 $ (0.04) Shares used in computing net loss per share: Basic and diluted (f) 58,186 58,186 (a) Excludes stock-based compensation included in: Cost of product revenue $ 50 Cost of hosted and related services 38 Cost of support and services revenue 207 Research and development 1,059 Sales and marketing 862 General and administrative 1,137 $ 3,353 (b) Excludes amortization of acquisition-related intangibles included in: Cost of product revenue $ 260 Cost of hosted and related services 749 Sales and marketing 851 General and administrative 38 $ 1,898 (c) Excludes severance included in: Cost of hosted and related services $ 8 Cost of support and services revenue 2 Research and development 99 Sales and marketing 235 General and administrative 38 $ 382 (d) Excludes interest charge from change in fair value of contingent consideration included in: Other expense $ 188 (e) Excludes the deferred tax benefit arising from acquisition and tax impact of the items which are excluded in (a) to (d) above.

(f) Potentially dilutive securities were not included in the calculation of diluted net loss per share for the periods which had a net loss because to do so would have been anti-dilutive.

SHORETEL, INC.

GAAP to Non-GAAP Reconciliation (Amounts in thousands, except per share amounts) (Unaudited) Three Months Ended September 30, 2011 GAAP Excludes Non-GAAP Revenue: Product $ 42,184 $ - $ 42,184 Support and services 11,674 - 11,674 Total revenues 53,858 - 53,858 Cost of revenue Product 14,455 (226) (a),(b) 14,229 Support and services 3,915 (199) (a) 3,716 Total cost of revenue 18,370 (425) 17,945 Gross profit 35,488 425 35,913 Gross profit % 65.9% 66.7% Operating expenses: Research and development 11,813 (1,012) (a) 10,801 Sales and marketing 21,222 (1,044) (a),(b) 20,178 General and administrative 6,629 (984) (a) 5,645 Total operating expenses 39,664 (3,040) 36,624 Loss from operations (4,176) 3,465 (711) Other income (expense), net (399) - (399) Loss before provision for income tax (4,575) 3,465 (1,110) Provision for income tax 67 - (c) 67 Net loss $ (4,642) $ 3,465 $ (1,177) Net loss per share: Basic and diluted (d) $ (0.10) $ 0.08 $ (0.02) Shares used in computing net loss per share: Basic and diluted (d) 47,528 47,528 (a) Excludes stock-based compensation as follows: Cost of product revenue $ 41 Cost of support and services revenue 199 Research and development 1,012 Sales and marketing 1,014 General and administrative 984 $ 3,250 (b) Excludes amortization of acquisition-related intangibles: Cost of product revenue $ 185 Sales and marketing 30 $ 215 (c) Excludes the tax impact of the items which are excluded in (a) and (b) above.

(d) Potentially dilutive securities were not included in the calculation of diluted net loss per share for the periods which had a net loss because to do so would have been anti-dilutive.

SHORETEL, INC.

RECONCILIATION OF GAAP TO NON-GAAP FOR Q2 PROJECTIONS (Amounts in thousands) (Unaudited) Three Months Ending December 31, 2012 High Low GAAP gross profit % 61.0% 60.0% Adjustments for stock-based compensation and acquisition-related intangible asset amortization 2.0% 2.0% Non-GAAP gross profit % 63.0% 62.0% Total GAAP operating expenses $54,500 $53,500 Adjustments for stock-based compensation and acquisition-related intangible asset amortization (4,000) (4,000) Total non-GAAP operating expenses $50,500 $49,500 SOURCE ShoreTel

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