|[September 18, 2012]
Capital Retail Group Selects Thunderhead.com's ONE Correspond App via Salesforce.com's AppExchange
SAN FRANCISCO --(Business Wire)--
today announced that Capital
Retail Group has selected ONE Correspond for Salesforce to
accelerate its transformation of customer experience.
ONE Correspond for Salesforce is available on Salesforce.com's (News - Alert)
AppExchange and is the first of a number of cloud-based customer
experience solutions in Thunderhead.com's
new ONE customer engagement platform. ONE Correspond for Salesforce
represents the next generation in enterprise-class customer experience
management and enables Salesforce Sales Cloud and Service Cloud users to
create highly personalized communications across multiple touch points,
including mobile, Salesforce Chatter and other social networks.
The announcement was made today at salesforce.com's Dreamforce 2012 in
San Francisco. Thunderhead.com will be exhibiting at booth 335 in the
Built on the Salesforce Platform, the world's leading cloud platform for
social and mobile business apps, ONE Correspond for Salesforce is
currently available for test drive and deployment on the AppExchange at http://www.salesforce.com/appexchange.
Comments on the News
"By deepening customer and business relationships through real-time
interactions and hyper-personalization across all customer touch
points, ONE Correspond for Salesforce opens up new possibilities for
Salesforce users, such as Capital Retail Group, to build stronger and
more profitable relationships," said Glen Manchester, CEO at
Thunderhead.com. "We are embarking on a new era in customer engagement
and ONE Correspond for Salesforce is transforming the way users
communicate and engage with their customers and prospects - all within
"ONE Correspond for Salesforce has transformed the way we interact
with our clients by allowing us to deliver real-time and personalized
communications, all through a seamless user experience," said Robert
Rack, CEO at Capital Retail Group. "A a commercial brokerage firm, it
is crucial to get lease terms and transactions to clients in a timely
manner and ONE Correspond for Salesforce provides us with the
immediacy and efficiency we needed for communicating with our
"Companies around the globe are looking to transform their business
for the social revolution," said Ron Huddleston, senior vice
president, ISV & Channel, salesforce.com. "Partners such as
Thunderhead.com are leveraging the power of the Salesforce Platform to
help customers like Capital Retail Group dramatically change how they
connect with customers to drive growth."
ONE Correspond for Salesforce is the first of a number of cloud customer
experience solutions based on Thunderhead.com's new ONE customer
engagement platform. The application delivers enterprise-class customer
experience management to support businesses in the way they interact and
engage with their customers. ONE Correspond for Salesforce enables
customers, like Capital Retail Group, to create highly personalized
communications across multiple customer touch points, including Chatter.
It creates opportunities for innovation in customer interactions and
real-time business processes and drives enterprise mobility through its
support for tablet devices.
Dreamforce 2012 is the industry's largest cloud computing and enterprise
technology event, welcoming more than 70,000 registered attendees to
experience the power of the social revolution. With more than 750
sessions and 350 cloud companies in the expo, attendees can participate
in interactive sessions, hands-on training with cutting-edge technology,
thousands of live demos and unparalleled networking. In addition,
Dreamforce welcomes special guests Sir Richard Branson, Founder of
Virgin Group; Jeff Immelt, CEO of General Electric; Gen. Colin Powell,
former Secretary of State; Tony Robbins, Entrepreneur, Author & Peak
Performance Strategist; and The Red Hot Chili Peppers. Dreamforce 2012
offers attendees everything they need to connect with customers,
partners and employees in entirely new ways, under one roof.
About the Salesforce Platform and the AppExchange
The Salesforce Platform is the world's most trusted and comprehensive
cloud platform for building social and mobile cloud apps. It powers
Salesforce CRM, more than 2.3 million custom apps built by customers and
more than 1,600 apps developed by partners in its ecosystem. Social apps
for business built on the Salesforce Platform can be easily distributed
and marketed through salesforce.com's AppExchange.
Salesforce, Dreamforce, AppExchange and others are trademarks of
Thunderhead.com is a leading provider of enterprise solutions for
customer experience management. The Thunderhead.com ONE customer
engagement platform provides powerful SaaS (News - Alert) solutions that fundamentally
change the way businesses engage with each other and their customers.
Some of the world's most demanding companies trust Thunderhead.com to
help them build customer engagement and create enduring relationships.
With Thunderhead.com, businesses have more power to drive revenue, brand
strength, and differentiation through superior customer experience.
Thunderhead.com serves its global customer base from offices located in
North America, Europe and Asia Pacific. See: www.thunderhead.com.
About Capital Retail Group
Capital Retail Group provides a full range of brokerage, property
management and strategic advisory services to the commercial retail
sector serving Washington DC, Maryland, and Virginia. See. www.CapitalRetailGroup.com
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