[April 30, 2012]

Spinnaker Reinforces Its Commitment to the JDA Application Community at JDA Focus 2012

Spinnaker, a global leader in supply chain consulting and supply chain execution services, is bringing its "Experience Matters" campaign to JDA Focus 2012. Over 2,000 JDA clients will be in attendance at JDA's annual user conference taking place today through Wednesday at the Aria (News - Alert) Resort and Casino in Las Vegas.

In the conference's Innovation Zone, senior members of Spinnaker's JDA practice will be available for one-on-one discussions about attendees' consulting and support services needs.

Since launching its JDA consulting practice in 2008, Spinnaker has helped numerous organizations across multiple industry sectors maximize their JDA software investments. Just 8 months after the launch of its Spinnaker JDA Technical Support Service, Spinnaker has achieved remarkable success with the new offering.

With seasoned JDA consultants who average over 10 year of hands-on JDA experience, Spinnaker is able to quickly and accurately evaluate a company's needs and develop solutions that provide long-term results.

The depth and breadth of expertise demonstrated by Spinnaker's JDA professionals has brought new clients on board from the manufacturing, retail, consumer packaged goods (CPG), food and beverage, and medical device industries. The company has also expanded existing relationships with global players in a similar range of industry sectors.

"Spinnaker's ability to provide both consulting and support services to the JDA software community is still unique," comments George Fowler, vice president at Spinnaker. "Because our staff average over 10 years of experience working directly with JDA applications, we are able to serve as a one-stop-shop for organizations that want to maximize the utilization of their systems."

Recent client highlights include:

• Application tuning and optimization for a large CPG company
  • 80 percent decrease in open help desk tickets
  • 50 percent reduction of closure time on critical tickets
  • Improved recovery time
• Ongoing Warehouse consolidation program with a large national product manufacturer
  • Projected to yield $60-$70 million in total inventory reduction
• System performance optimization project at a multi-billion dollar telecommunications company
  • Significant system stabilization
  • Reduction of weekly batch runtime
  • Renewed compliance with existing SLAs

"The JDA community has responded enthusiastically to Spinnaker's "Experience Matters" message, and the Spinnaker team has shown that it can consistently deliver on that promise," says Fowler. "When it comes to finding a partner to support and provide consulting services to JDA application clients, experience does matter, and Spinnaker has that experience."

About Spinnaker

Founded in 2002, Spinnaker leads the industry with innovative supply chain solutions that help clients remain competitive in the global marketplace. Spinnaker offers a comprehensive service/solution mix ranging from supply chain consulting services to logistics services.

Spinnaker has partnered with a range of clients from Fortune 500 companies to start-up enterprises, most of whom are market leaders in their respective industries. Spinnaker delivers supply chain excellence with world-class people, processes, technology and operational know-how. Headquartered in Denver, Spinnaker offices are also located in Boston, Memphis, Singapore and London. To learn more, visit www.spinnakermgmt.com or call 877-476-0576.

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