|[April 19, 2012]
Enventis Designs and Implements Scalable Cisco Unified Communications System for Young America Corporation
MANKATO, Minn. --(Business Wire)--
Enventis, a subsidiary of HickoryTech (NASDAQ:HTCO), recently completed
the deployment of a Cisco (News - Alert) Unified Computing System (UCS) for Young
America, an incentive marketing firm, at their headquarters in Edina,
Minn. Young America turned to Enventis, a Cisco Gold Certified and
Master Unified Communications (News - Alert) Partner, to identify a solution that would
increase their data center capacity to handle their growing volume of
business and enhance performance to boost employee productivity and
customer satisfaction. Enventis (News - Alert) designed and implemented a UCS solution
that integrates resources into a single converged system.
Young America's existing technology needed to be replaced with much
faster and more powerful systems. "At any given time, we were in need of
additional CPU capacity, memory or network bandwidth," said Ted
Bienapfl, director of infrastructure, network services, and development
at Young America. "We chose Enventis because of their reputation locally
and their high-level expertise implementing Cisco based solutions."
Young America worked with Enventis to help build a turn-key computing
environment using Cisco UCS, which would easily integrate with VMware
and would provide the foundation for the future replacement of their
existing phone system and call center with Cisco Unified Communications
(UC) and Unified Contact Center (UCCX) solutions. Enventis utilized a
three-phase approach of discovery, design and implementation to identify
business and technical requirements for the project and develop the best
configuration and deployment strategy for the UCS. As part of the new
architecture, Young America upgraded its existing infrastructure to a
Cisco UCS-based data center architecture using Cisco Nexus 7000 switches
and Cisco Multilayer Fabric Switches.
The solution deployed by Enventis offered Young America the efficiency
and reliability they needed to reduce costs by hundreds of thousands of
dollars annually. Server, network and storage utilization rates have
improved significantly, while power usage has significantly decreased.
The UCS solution also enables Young America to quickly expand its
computing environment as its needs grow.
"The UCS solution reduced our data center footprint to a fraction of
what it was and created power and cooling eficiencies," added Bienapfl.
"With this infrastructure upgrade, we basically opened up the floodgates
to any and all business submissions. Our customers are noticing the fact
that they're getting their web pages quicker and that they can throw
more jobs at us. Most importantly, they are noticing better performance
and service across the board."
Young America will continue to roll out the Cisco UC and UCCX solutions
this summer, improving the productivity of more than 300 employees and
providing the capability to enhance services to their customers.
About Young America Corporation
With 40 years of experience and more than 300,000 marketing programs,
Young America provides the full range of customer engagement and
incentive services for its clients, including data analytics, strategy,
rewards, and communications and program management. From acquisition to
growth and retention, YA creates Engagement Marketing solutions that
drive greater brand awareness, invite more customers and generate more
sales for their clients. Young America provides a single platform that
integrates strategies in support of driving incremental behavior from
consumers, employees and channel partners. Young America Corporation is
based in Young America, Minnesota and is one of the largest rebate and
loyalty program fulfillment providers. Visit us at www.Young-America.com.
a Master Level, Unified Communications and Gold Certified Cisco Partner,
specializes in providing integrated voice, data and network
communication solutions to businesses and service providers across the
Midwest. Leveraging its five-state fiber optic network, Enventis also
provides IP telephony, transport services and MPLS. Enventis is a
subsidiary of HickoryTech;
NASDAQ: HTCO. To learn more about Enventis and how "We'll Network That,"
HickoryTech Corporation is a leading communications provider serving
business and residential customers in the upper Midwest. With
headquarters in Mankato, Minn., the corporation has 500 employees and an
expanded, multi-state fiber network spanning more than 3,250 route miles
serving Minnesota, Iowa, North Dakota and South Dakota. Enventis
provides IP-based voice and data solutions, MPLS networking, data center
and managed hosted services and communication systems to businesses
across a five-state region. HickoryTech delivers broadband Internet,
Digital TV, voice and data services to businesses and consumers in
southern Minnesota and northwest Iowa. The Company trades on the NASDAQ,
and is a member of the Russell 2000 Index. For more information, visit www.hickorytech.com.
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