Technalign's CRM 3.1, Supply Chain Management Released

By David Sims

TMCnet Contributing Editor

 

Technalign has announced the launch of Version 3.1 of its CRM/Supply Chain Management application, now available for download on a 30-day trial. The CRM provides on demand, real time statistics for the sales force, credit, and support teams, according to company officials.

 

The new release includes many new functions, including consignment orders, credit processing, and invoicing capabilities. Hiatlantis provides enterprise-wide resource planning using the Funnel/Pipeline reporting functionality, and a new support routing function has been added to allow support managers to better route support incidents to appropriate support personnel.

 

Hiatlantis, Technalign officials say, provides customers with "an inexpensive scalable product allowing a company to grow and not be held back." It uses a Web browser on the client side for interaction with the system regardless of platform, and is accessible anywhere an Internet connection is available.

 

Dianne Ursini, CEO of Technalign, said the company "needed to improve on the functionality of the system for management to get a clearer picture into future sales and provide the necessary tools to inform sales of any issues." The support incident system "provides companies supporting a product the ability to provide service based on service level agreements," she said.

 

Last month Technalign released Pioneer Basic CD Release 2.1 of its base Linux Operating System. Release 2.1 on CD is limited due to the space on CD, company officials say, but "upgradeable by installing the missing applications and utilities."

 

Notably missing from the CD release included on the DVD, is Automatix, Gimp, Guarddog Firewall, and KlamAV Anti-Virus. Each of these can be installed either from Synaptic or from Automatix once installed.

 

"We had to release on CD since many of our users and Partners have requested Pioneer on CD versus only being available on DVD," claimed Ursini. "Pioneer Basic CD Release 2.1 is Technalign Trailblazer ready and when released will be a simple upgrade."

 

Pioneer Basic CD Release 2.1 represents what company officials consider to be "the most user-friendly version Technalign has released since its beginnings in 2002." Users can transition from Windows and be" up and running in no time," they say, adding that consumer users who have little or no experience running Linux "can visit one of over 1,400 Technalign Partners who will perform a Windows to Pioneer conversion as well as walk-throughs and training."

 

Last winter Technalign, based in Delta, Colorado, announced that they have officially partnered with Business Computers, Inc. in Texas to provide a Christian Desktop based on the Christian Edition of the OEM.

 

The base system is an AMD (News - Alert) Sempron 2800 with 256 megs of memory, an 80 gigabyte hard drive, a CD r-w, 3.5 inch floppy, mouse, keyboard and of course the TaFusion OEM Christian version installed.