USA Mobility Introduces Pagers for Health Care Providers and Patients

By Beverly Maniago

TMCnet Contributing Editor

 

USA Mobility (News - Alert), a leading wireless network service provider brings good news to health care providers and patients alike by introducing its brand-new ReadyCall, an innovative answer to overcrowded and congested waiting areas to hospitals and other health care facilities.

 

ReadyCall operates through existing wide-area 900 Mhz FLEX paging network. These pagers are being handed to patients to allow them to roam around the health care facility and surrounding areas. When it is their time to be seen, patients are signalled through flash or beep vibration. This helps patients avoid congested waiting area, at the same time, it helps health care providers maximize their time attending to their patients’ needs instead of managing the waiting area. ReadyCall supports HIPAA compliance and keeps the patients’ names private.

 

“Patient management has been a major challenge for hospitals and doctors’ offices for many years,” said Mike Mordan, vice president of healthcare solutions for USA Mobility, “resulting in over-crowding and discomfort in often small waiting rooms. We believe our ReadyCall pagers will help alleviate this problem by discreetly notifying patients who may choose to roam beyond the waiting area. Our application also manages patient flow quietly and efficiently without adding to the sometimes noisy atmosphere of a healthcare facility.”

 

Morgan believes that this solution will greatly impact health care providers. He added, “Importantly, ReadyCall pagers operate on USA Mobility’s wide area 900 MHz FLEX paging network, which broadcasts nationwide at substantially greater signal strength than systems used by common restaurant coaster units. As a result, patients using ReadyCall pagers will have the freedom to roam much further beyond the immediate waiting room area and still be assured of receiving their appointment alert. In addition, ReadyCall eliminates the need for service providers to fund and install facility-based paging terminals and transmitters.”