Soft Service: The Cream IP
July in the Northeastï¿½.hot. In fact, Iï¿½m dreaming of ice
cream just thinking about the heat. Even sweeter than a trip to Ben and
Jerryï¿½s and stickier than the melted ice cream that rolled off the top of
your cone, IP telephony solutions are a hot force with both enterprises and
service providers, coming in more flavors than you can shake a waffle cone
Take a look at some of these leading IP softphone solutions.
They share the added applications that IP can pile onto your standard POTS
systems, and add the cherry of software ï¿½ reduced cost and quick
So look over this list and consider the values that VoIP
solutions can add to your communications infrastructure. Iï¿½d suggest two
scoops of Chubby Hubby to accompany your read.
- Mike von Wahlde
12500 TI Blvd.
Dallas, TX 75243
As part of Texas Instrumentsï¿½ complete solution, Telogy software
products enable the transmission of voice, fax, and data over packet
networks. Designed for a wide variety of applications including enterprise
IP phones, customer premise equipment, and high- density/carrier class voice
gateways, Telogy software is designed to execute in a distributed fashion on
TI programmable Digital Signal Processors (DSPs) and common RISC and CISC
Media Switching Platform
Webley Systems, Inc.
One Parkway North, 4th Floor North,
Deerfield, IL 60015
Carrier grade Media Switching Platform is comprised of SIP-based media
switches, media gateways, speech recognition, and speech synthesis engines,
storage servers, and e-mail and Web services. It comes with feature rich
applications including: unified mailbox for voice mail, e-mail, and fax
messages, speech auto-attendant, complete call control, contact management,
find me/follow me, conference calling, calendar and reminders, and
personalization through either phone or Web access. All of the applications
are integrated with an XML-based CRM and OSS. Ease of use is achieved by
using highly accurate speech-recognition technology throughout all the
application features. The methods of system integration are proprietary, but
the application interfaces are open.
90 Rio Robles, Suite 100
San Jose, CA 95134
BuddyTalk is a four-in-one PC VoIP software tool offering: PC-to-Phone
calling to any phone in the world; PC-to-PC worldwide calling; Multi-Party
Conferencing where up to ten buddies can talk simultaneously; and Instant
Messaging. To run BuddyTalk, you need: A multimedia PC with Windows 98,
Windows ME, or Windows 2000 Professional; a full-duplex sound card; a
headset or microphone and speakers; an Internet connection of 28.8kbps or
faster; and Microsoft Internet Explorer v.4.0 or newer.
KISARA VoIP Product Line
(KISARA for CRM, KISARA Contact, KISARA Office)
1737 North First St., Suite 650
San Jose, CA 95112
Using Acapelï¿½s KISARA for CRM, the contact center can accept inbound
Web calls in addition to standard PSTN-based phone calls via a custom or
packaged CRM application. KISARA Contact enables simultaneous real-time
screen interaction and voice communication over the Internet between a
contact center and a customerï¿½s Web browser. The KISARA Office VoIP System
provides a tool for communication over IP networks, through LAN integrated
telephone circuits and PBXs and over PSTN.
NEC America, Inc.
6555 North State Highway 161
Irving, TX 75039
Compatible with each of NECï¿½s NEAX IP PBXs, the INASET telephony
appliance provides the full reliability and functionality that is expected
from traditional enterprise telephony solutions. INASET converges both voice
and data communications, and features a large color display, Java support,
and a Web browser while providing the full telephony feature set of NECï¿½s
260 North Wolfe Rd.
Sunnyvale, CA 94086
GoBeam enables customers to securely control their business communication
activity in realtime from any internet-enabled PC. Using the GoBeam
Dashboard, a browser-based user interface, businesses are able to provide
their remote, mobile or home-office based employees with the ability to
schedule and manage multi-person voice conference and data collaboration
meetings, connect and manage conference calls, and control any attendeeï¿½s
call status as well as view and manage voice mail and set call treatment
Wicom Mobile Enterprise Telephony
Wicom Communications Ltd.
Sinimï¿½entie 10 A
02630 Espoo, FINLAND
+358 9 525 77 500
Wicom Mobile Enterprise Telephony provides a clear migration path to
all-IP mobile communications with functionality and features for switchboard
operators, personal extensions, management, and administration. Wicom Mobile
Enterprise Telephony converges fixed and wireless networks and supports
multiple clients and terminals, such as PCs, wireless LAN mobile phones,
PDAs, IP hard phones, and traditional hard phones and mobile phones. Wicom
Mobile Enterprise Telephony seamlessly integrates with existing telephony
systems and business centric systems across multiple locations.
Converged Telephony Platform
106 Cattlemen Rd.
Sarasota, FL. 34232
As an IP-Ready telecom solution for small, medium and branch offices,
the platform addresses the Converged Systems segment of the IP-PBX market.
Converged Systems utilize a combination of circuit and packet switching
technology to maintain investment protection of legacy digital terminals
and/or provide a backup in the event of call management server failure.
During the next several years, PBI Media-InfoTech projects that Converged
Systems will emerge as the dominant IP-PBX solution over Telephony-Enabled
LAN (IP-Only) and IP-Enabled PBX (external gateways required) alternatives.
VedicPhone and TeleManager
510 Glenwood Ave., Suite 321
Raleigh NC 27603
The VedicPhone converts your PDA (for example, Compaq iPAQ) into a wireless
office phone that is Internet-enabled. The TeleManager provides call
control, gateway, voice mail, auto attendant, conference call, and flexible
hunt group facilities. Vedic is a low-cost, software only solution that is
targeted at small- and medium-enterprises that cannot afford traditional
96 BD Sebastopol
The Bloophone H.323 SoftPhone is compatible with Clarent billing system and
all H.323 equipments. PC-PC, and PC-Phone & Phone-PC communications
systems. Options such as answering machine in real-time, chat, file
transfert, video, are all available.
Virtual Universe Corporation
4245 97th St., Suite 200
Edmonton, Alberta, Canada
Virtual Talker is an audio teleconferencing system that communicates with IP
and PSTN-based systems. It contains teleconferencing features such as
speaker indicator, selective mute, hand raising and many more. It
communicates with both IP phones and other equipment that support H.323. It
is totally scalable, permitting multiple concurrent rooms with the ability
to create rooms dynamically and exit/re-join meetings. Virtual Talker
Enterprise contains a complete account tracking system and can be configured
as a hardware or software solution.
10805 Parkridge Blvd.
Reston, VA 20191
The eStara SoftPhone delivers SIP-based communications and services in a
software-based phone for PC-to-Phone, Phone-to-PC and PC-to-PC services. The
SoftPhone replicates the functionality of a SIP telephone handset and
delivers many traditional PBX features as well as enhanced applications.
EyeP Media SA
Science & Technology Y-Park
SIP EyeP Phone introduces a new level of performance and ease of use. EyeP
Mediaï¿½s IP core architecture provides a solid basis for the IP Telephony.
SIP EyeP Phone is a powerful SoftPhone which integrates advanced digital
signal processing features like audio echo cancellation, audio Streaming,
automatic gain control, voice activity detector, and advanced services such
as multiple calls, play, and record over the call. SIP EyeP Phone supports
various Speech Coders like G.711, G.723.1, G.729A, GSM 6.10, and other
IP Unity Conferencing
Hayes, Middlesex UB3 1HH. UK
+44 (0) 20 7074 0103 US +1 (212) 808 6529
Purple Voice offer voice connectivity software designed specifically for the
financial trading community. The Global Audio solution delivers audio:
broadcasts, intercom calls, group calls, hoot, and holler. These are
provided to PCs over the global, corporate data network in real time. By
unifying voice and data networks, companies have high-quality voice
communications with increased control, at a significant cost advantage
compared to traditional voice solutions.
400 West Cummings Park, Suite 2200
Woburn, MA 01801
Pingtel offers the instant xpressa Enterprise, a SIP-based softphone for
personal computer desktops and laptops with Microsoft Windows. The new IP
voice softphone delivers the exceptional functionality, user interface and
audio quality of Pingtelï¿½s award-winning xpressa desk phone. Pingtel
instant xpressa Enterprise is ideal for road warriors and telecommuters who
can now carry an office-phone with all its features, applications and
directories on their laptop to home and client sites, as well as employees
who interact with their computer all day long. Thereï¿½s no learning curve
or sacrifice in productivity because the softphone mimics each employeeï¿½s
211 Mt Airy Rd.
Basking Ridge, NJ 07920
For employees who work out of the main office-on the road or at
home-communications have just gotten a lot easier with Avayaï¿½s IP
Softphone. Accessed through a simple graphical interface on their PC or
laptop computer screen, IP Softphone gives your mobile workers voice, fax,
data, and e-mail ï¿½ and the full suite of DEFINITY features and functions,
whenever and wherever they need them. These include high-quality Voice over
IP, multiple call appearances, caller ID, conference, as well as speed dial,
send-all calls, and message waiting.
Interactive Multimedia Server
8200 Dixie Rd., Suite 100
Brampton, Ontario L6T 5P6
The Interactive Multimedia Server supports the following IP clients and
other devices: i2004 Internet Telephone. Supports a range of services and
features, such as voice over IP, instant messaging, and dynamic call
handling; SIP multimedia PC client. Supports a broad range of communications
and collaboration services, as well as i2004 connectivity, call screening,
voicemail interface, streaming audio, and video; SIP Multimedia Web Client.
Will support a broad range of communications and collaboration services, as
well as streaming audio and video; Personal Agent. Supports Picture Caller
ID, Sequential Ringing, and Simultaneous Ringing; and Traditional Analog
Phones. Users can reach traditional wireline or wireless handsets through
IP blue Technology Solutions
135 W. 36th St.
New York, NY 10018
The VTAll product is IP blueï¿½s foundation for telephony applications
targeted at the enterprise. As a communications platform, VTAll is unique in
its ability to deliver multiple conversations over a packet network (IP, ATM
etc.) with full telephony control ï¿½ previously found in only PBX systems.
The VTAll application can be customized for any application. In its initial
form VTAll is customized for the financial sector.
520 Broad St.
Newark, NJ 07102
CommCenter is the latest in Internet voice technology allowing you to place
calls easily all over the world right from your PC. Some of the features of
Net2Phone Commcenter include PC-to-Phone calls, active contact list,
PC-to-PC calls, status control, improved sound quality, and instant
Hughes Software Systems
95 Second St., Suite 1
Cambridge, MA 02141
The Session Initiation Protocol (SIP) is an application-layer control
protocol that can establish, modify and terminate multimedia sessions or
calls. These multimedia sessions include multimedia conferences, distance
learning, Internet telephony and similar applications. SIP can invite both
persons and ï¿½robots,ï¿½ such as a media storage service. The HSS EZ-Phone
is a SIP client for Windows NT built upon the SIP stack of Hughes Software
Call anywhere in the world for a very low rate. You decide which phone
service provider you want to use. Choose from a list of providers the one
that works best for you. Talk with a friend anywhere in the world using your
computer microphone and speakers.
Cisco Systems, Inc.
170 West Tasman Dr.
San Jose, CA 95134
Cisco IP SoftPhone is a Windows-based application for the PC. Used as a
stand-alone end station or in conjunction with the Cisco IP Phone, it
provides the following features: Mobility, directory Integration, advanced
user interface, and aVirtual Conference Room.
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