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June 2004

May 2004

FEATURES
Mobile Presence: A Communications Tidal Wave Heading Your Way!

BY ERAN YANIV

 

VoIP At Getronics: A Case Study in Success

BY ROMOLO PALLINI

 

VoIP Enters a New Era

BY JEFFREY T. FORD & BALZ WYSS, Ph.D.

 

The Business Case For Migration To Next-Generation Networks

BY DR. RAMESH LAKSHMI-RATAN

 

R U Ready? Presence Management In Today's IP-Based World

BY ALLEN DRENNAN & DAVID

COLEMAN

 

CEO Spotlight:

Iain Milnes, President of Zultys Technologies

 

 

PUBLISHER'S OUTLOOK
Ten-Hut!

The Military Enlists VoIP

BY RICH TEHRANI

 

CASE STUDY

Video Promotes Good Chemistry at Dow

 

COLUMNS
Mind Share 2.0: Marketing Is Job #1 (Again)
BY MARC ROBINS

Inside Networking: Speaking On Wireless
BY TONY RYBCZYNSKI


COMMENTARY

IP: Behind the Scenes in the Latest Contact Center Offerings
BY LAURA GUEVIN

 

EDITOR'S NOTEBOOK

Hosted IP Telephony Q & A

 

REGULATION WATCH

A Leap Forward? A Closer Look At the FCC's Rulemaking on the Internet Communications Services

BY WILLIAM B. WILHELM



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