May 2002

BY MIKE VON WAHLDE

The local-area network is ripe for telephony, there is no doubt about it. If you are looking to save money with both internal and external communications, trying to add contact features and improve the �touch� of the individuals sitting at the endpoints of your LAN, then you are ready for LAN telephony solutions. And why not? The long-term investment is sound, and the short term benefits are exacerbated by the simplicity with which many of these solutions can be implemented.

Take a look at the options, services, and solutions listed in this Selection Guide. The LAN telephony space is wide open, and growing rapidly. Use this list as a starting point, and ask yourself � �How can this benefit me?� You will be surprised by the answers.

Avaya Virtual Private Network Service Unit (VSU) 5
Avaya
211 Mt Airy Rd.
Basking Ridge, NJ 07920
908-953-6000
www.avaya.com
The Avaya VSU5 for small and home offices enables enterprises and service providers to deploy VPN security to small and and home offices over broadband connections, such as digital subscriber links or cable modems. It securely transfers converged IP content across public IP networks. For example, a contact center with distributed workers using IP phones can use the VSU5 to securely deliver voice and data services to those employees. The VSU5 has an intuitive Web interface that simplifies deployment and troubleshooting.

Agilent Network Analyzer
Agilent Technologies
5070 Centennial Blvd. 
Colorado Springs, CO 80919-2497
www.agilent.com/comms/nstdimages
Agilent Network Analyzer is a network troubleshooting tool that allows engineers to test all major applications including voice, IP telephony, and mobile in real-time. The product provides unique IP over LAN/WAN/ATM analysis capabilities and includes an expert-based analysis for all major communication protocols.

Efficient Networks 5930 ADSL Business Gateway
Efficient Networks
4849 Alpha Rd.
Dallas, TX 75244
972-852-1000
www.efficient.com
The Efficient Networks 5930 ADSL Business Gateway provides ADSL access for enterprise teleworkers and small to medium business users with advanced routing capabilities and an eight-port 10/100 switch which ensure secure scalable management, critical business security, contingency management and traffic prioritizaion/bandwidth management. Features include: Secure (SSH or IPSec) role-based access with RADIUS server support, a robust firewall, IPSec/L2TP VPNs with DES/3DES, dial backup, and Virtual Router Redundancy Protocol (VRRP), and IP quality of service (QoS) with DiffServ and weighted fair queuing.

IP Office
Nortel Networks
4001 E. Chapel Hill
Nelson Hwy.
Mailstop 570 010 D8
P.O. Box 13010
Research Triangle Park, NC 27709
www.nortel.com
By updating your current communications investment with a Nortel Networks IP-enabled solution, your company can preserve the viability of its existing PBX or key system, and deliver innovative features that are only supported by Voice over IP (VoIP) to headquarters and branch offices. Internet-Enabled solutions for the Meridian systems deliver VoIP capabilities to traditional PBX installations. Business Communications Manager delivers VoIP to branch offices with a PBX at the headquarters, and provides a smooth migration path for small-to-medium sized businesses from a key system to a more cost-effective VoIP infrastructure. Software applications and hardware accessories, such as the i2004 Internet Telephone and the i2050 Software Phone, extend VoIP capabilities to the desktop.

3Com SuperStack 3 NBX Networked Telephony Solution
3Com Corporation
5400 Bayfront Plaza
Santa Clara, CA 95054
800-638-3266
www.3com.com
Designed for organizations and remote offices with 30-600 telephone users, the SuperStack 3 NBX system provides customers with a powerful IP-based business telephone solution that is easy to own, install and manage. 3Com�s IP PBX systems are ideal for organizations that operate in one or many locations. The SuperStack 3 NBX system offers administrative simplicity and a rich feature set that enable organizations to manage operations more efficiently, improve customer relations, economize on costs, and enhance productivity.

VoIP Manager 2.0
NetIQ Corporation
3553 N. First St.
San Jose, CA 95134
408-856-3000
www.netiq.com
NetIQ VoIP Manager 2.0 provides enhanced functionality that further simplifies the management of Cisco�s IP telephony solutions, with new management modules for Cisco Unity and Cisco Personal Assistant. NetIQ VoIP Manager 2.0 today provides network administrators the most comprehensive VoIP management solution for Cisco AVVID applications. NetIQ VoIP Manager solution�s automated monitoring and problem management functions enable network administrators to take full control of their VoIP environments, minimize downtime, reduce time spent tracking down the cause of VoIP performance problems, and resolve problems before the end user is affected. NetIQ VoIP Manager also provides real-time monitoring of VoIP call quality, network and gateway performance, and availability of critical IP telephony systems all from one easy-to-use console.

T5Pro
Telco Systems
2 Hampshire St.
Foxboro, MA 02035
781-551-0300
www.telco.com
The T5Pro is a highly integrated, multi-layer IP packet over SONET switching platform which provides Fast Ethernet, Gigabit Ethernet, and or VDSL interfaces on the customer side, with Gigabit Ethernet, OC-3C/OC-12C PoS and DS3 ATM uplinks. The Layer 3 routing support and enhanced traffic shaping capability provide a high degree of LAN to WAN efficiency. The T5Pro is a member of the T-Series enterprise IP platform line and is equipped with BiNOS (BATM Inter Networking Operating System) offering simplified installation and ease of operation and provisioning.

OmniPCX 4400
Alcatel
26801 West Agoura Rd.
Calabasas, CA 91301
800-995-2612
www.ind.alcatel.com
The Alcatel OmniPCX 4400 is an advanced IP-based voice communications system. Based on a client/server UNIX architecture, the Alcatel OmniPCX 4400 includes scalability from 50 to 50,000 users; a wide range of telephone handset options: IP, digital, analog, wireless, or softphones; integrated applications such as mobility, messaging and contact center; and voice-over IP support with quality of service management, extensive networking capabilities, and comprehensive network management.

HiPath
Siemens Information and Communication Networks
900 Broken Sound Pkwy.
Boca Raton, FL 33487
800-765-6123
www.siemens.com
HiPath is Siemen�s Enterprise Convergence Architecture. HiPath encompasses: A strategic framework for product investments, partnerships, acquisitions and services; a complete IP-based enterprise solutions portfolio that includes information and communication infrastructure solutions, collaboration and messaging solutions, customer interaction solutions, business interaction solutions, as well as personal mobility; an innovative and unique approach to technology, services, and support; an affordable and evolutionary migration path for Siemens products; and a customer value proposition that optimizes customer capital investments. An e-Business global support infrastructure that delivers customer value by saving customers time and money while simplifying business. e-Business offers customers convenience, flexibility, and optimized business processes via the Internet. HiPath allows customers to implement solutions today that have an affordable, flexible, and rational path to the future of convergence.

PCI384
Performance Technologies, Inc.
315 Science Pkwy.
Rochester, NY 14620
716-256-0200
www.pt.com
The PCI384 is ideally suited for both PSTN and IP telephony systems handling large volumes of voice circuits for protocol processing or for transfer to the H.100 bus and the PCI bus. Application examples include SS7 network elements, wireless infrastructure equipment, media and signaling gateways, and telecom switching and routing equipment. The PCI384 is an adaptable platform designed with an onboard MPC8260 PowerQUICC II RISC communications processor. Combined with an embedded Linux operating system the PCI384 operates as a fully programmable communications subsystem capable of intra-chassis communication using the H.100 bus.

VoicePlus
Polycom Inc.
1565 Barber Ln.
Milpitas, CA 95035
408-526-9000
www.polycom.com
VoicePlus is built on MGC platform and complements Polycom�s existing line of industry-leading rich media infrastructure products. VoicePlus can be configured as a stand-alone voice multipoint control unit (MCU) or expanded as a fully integrated MCU and gateway for voice, video, and data collaboration supporting multiple conference types: Unattended, ad-hoc, reserved, and operator-assisted. VoicePlus is also tightly integrated with Polycom�s WebOffice web conferencing software, enabling users to launch ad-hoc voice or video conferences while in a WebOffice session.

Broadband Genie
Garuda Networks
48499 Milmont Rd.
Fremont CA 94538
510-770-0400
www.garudanetworks.com
Garuda�s Broadband Genie integrates POTS, VoIP, video, and data service into one convenient multimedia gateway. Business and residential customers receive all voice, video and data content from a Garuda Proteus-SP or a legacy broadband source that�s linked to a Garuda Proteus-SP. End-users simply connect their phones, TV, and LAN into Garuda�s Broadband Genie to receive traditional and high-end broadband services from a single source. With Garuda�s gear you can deliver multiple services without multiple boxes.

VQMon
Telechemy
One Focus Plaza, Suite 200
3360 Martins Farm Rd.
Suwanee, GA 30024
770-614-6944
www.telchemy.com
VQmon is a family of lightweight, computationally- efficient, embedded voice quality monitors that can accurately examine all calls made using VoIP networks in real-time. It is written in the C programming language, is platform independent, which allows easy integration into VoIP gateways and platforms, communications servers, IP phones, testers, analyzers, probes, and other VoIP-related equipment, and has negligible impact on DSP, host processor, or system performance.

Cisco Emergency Responder
Cisco Systems, Inc.
170 West Tasman Dr.
San Jose, CA 95134
800-877-0519
www.cisco.com
Cisco Emergency Responder revolutionizes enterprise telephony support for E9-1-1 in North America, E1-1-2 in Europe, and other emergency telephone services across the globe, which more than ever are a significant concern for telecom managers. Traditional PBX E9-1-1 implementations in North America support �automatic location identification� of emergency callers through daily manual database update processes, which limit the frequency of location updates and increase the likelihood of update errors. The Cisco Emergency Responder software application works with Cisco CallManager to automatically track the location of Cisco IP phones in enterprise campuses, route emergency calls to an appropriate public safety answering point (PSAP), and provide the location of the caller to the PSAP.

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