February 2004
Network Engines Deploys Sonexis
Conferencing Solution
Headquartered in Canton, MA,
Network Engines, Inc., is a development, manufacturing, and distribution
partner for storage and security software and equipment providers worldwide.
The company works with its software partners to develop, manufacture, and
distribute server appliances for mission-critical storage and security
networking applications.
The Challenge
Conferencing is a daily activity at Network Engines, especially among the
40-plus person sales and marketing teams who are continually in contact with
customers and prospects. Whether on the road or in their office, the teams
face a constant need to bring together from six to eight colleagues,
customers, or partners at a moment�s notice.
With its previous conferencing provider, Network Engines typically paid
$1,200 a month. However, the service came up short. The provider offered
only audio capabilities and did not allow meetings to occur on an ad hoc
basis, thus hindering collaboration.
The Solution
Network Engines sought a solution to make it easier for employees to conduct
conferences and to increase their ability to collaborate by adding Web
conferencing capabilities -- all while controlling costs. The solution was
Sonexis ConferenceManager, an in-house,
integrated audio and Web conferencing system that is designed to be
flexible, cost-effective, and easy to set-up and administer.
The Benefits
Implementing Sonexis ConferenceManager is expected to slash Network Engines�
conferencing costs by 65 to 70 percent monthly. But, the benefits of the new
system extend far past the cost savings. Teams at Network Engines are
collaborating more (and more productively) than ever, as evidenced by the
rise in conferencing usage. The firm�s top users -- its engineering, sales,
and marketing teams -- perceive less of a need for travel as they utilize
ConferenceManager�s integrated audio and Web conferencing capabilities to
view, share, and discuss documents with customers, prospects, and even
international clients. Conferencing is now routinely employed for weekly
sales meetings, customer engagements, and business development efforts.
A key feature cited by Network Engines is the system�s tight integration
with Microsoft Outlook. Staff members easily schedule calls directly from
their Outlook calendars and set meeting reminders according to their
individual preferences.
Network Engines� IT executives reported that Sonexis ConferenceManager was
simple to install, easy to administer, and enhanced overall security.
Because the system sits behind the company�s own firewall, confidential
documents and proposals are kept safe and not exposed to potential
unauthorized viewers. In addition, the IT team can closely monitor system
usage to identify primary users and determine if more ports are needed to
support the company�s growing conferencing needs.
Directly linking the Sonexis ConferenceManager into the company�s PBX system
helps Network Engines maximize its infrastructure investment. The feature
allows the firm to provision lines into the conferencing system when the
capacity is needed. Otherwise, they�re left to handle traditional voice
traffic -- thus ensuring that lines are never left idle.
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