Subject:::AltiGen Communications Releases New Cloud Call Center - Unified Communications
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AltiGen Communications has announced the commercial availability of its new hosted contact center software, AltiGen UC Cloud. The new product combines the capabilities of the company's own MaxACD Cloud Contact Center and Microsoft Skype for Business to make something original.
Konica Minolta, for some people, might bring to mind images of impressive cameras, but the company has been working beyond that image for some time now. Its All Covered IT services division recently introduced a new portfolio that drives the point home: Konica Minolta is delivering on the next generation of business capability, and has new technology waiting to help.
Mitel, a provider of real time business, cloud and mobile communications, announced today that Internet Telephony Magazine has presented the company with a 2016 TMC Labs Innovation Award for MiTeam. Mitel helps businesses and mobile carriers connect, collaborate and provide innovative services to their customers. One of the ways they do this is through MiTeam, which is their team and social collaboration tool that supports how teams work and interact in our current mobile-first workplace.
Plantronics headsets combined with RingCentral's UC platform are designed with every type of worker in mind-from the desktop office worker to the mobile worker to the call center agent. What's really nice is how easy the headsets are to use. The UC headsets are fully compatible and integrate directly with RingCentral for Windows and RingCentral for MacOS desktop apps. This enables complete headset call control without any additional setup. The headsets can also connect wirelessly to multiple devices, including desk phones, PCs, and mobile devices. So, no matter where you are or what operating system you use, it is possible for you to work with the headset. This improves worker flexibility and, ultimately, productivity.

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