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Today's omnichannel, always on, always plugged world, in which we live, is a result of decades of innovation, and people willing to push the boundaries of communications. IP communications have transformed communications - there's no if's, and's or but's about it.
Cisco recently announced the launch of Cisco Meeting Server (CMS), a conferencing solution designed to work with numerous communication platforms, especially Skype for Business (SfB). Assuming CMS lives up to its claims, the news of its arrival is a significant event as it allows platforms that were previously incompatible to be able to work together.
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Topics that were covered:
- Current challenges across sales, marketing and IT
- What is business process/CRM integration, and how it works
- The benefits of a fully integrated communications system
- Estimated ROI and Cost Savings: increase workforce productivity and mobility
- Real-time data and intelligence: automated call reporting and analytics
- Streamlined customer experience
- Increased Reliability of Calls and Applications
We hear and see it all the time, communication and collaboration is vital to operations. In addition to deploying user friendly and feature rich collaboration tools, security must also remain front of mind - we see and hear about that all the time too! Answering this demand is Huddle with the general availability of its Unified Authentication Portal.
Awards are a great way to broadcast to potential customers-and even current customers-that a company's product line is particularly worthwhile. It's a way to note that someone, particularly the award's issuer, has analyzed a product against a slate of others and determined that product to be superior. When Frost & Sullivan is handing out the awards, people take notice, and that's what recently happened to Mitel.
The transformation to the use of cloud services is well underway. Companies and organizations throughout the world have overcome initial objections and are embracing the opportunity to streamline their operations, reduce their capital investments in infrastructure and better align their competitive offerings with that of the competition. It's the best of all worlds, creating significant demand for those companies willing to support cloud offerings, such as virtual PBX.
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