December 26, 2012
Why Should You Consider Business VoIP?
By Susan J. Campbell, TMCnet Contributing Editor
Selecting the right business telephone system is a task many find too daunting to do on a whim, and rightly so. A false move on behalf of the business and you can waste money, strain your communications and hurt the customer experience. There are a number of questions that must be answered before selecting the right platform. And, while some may prefer traditional landline systems, others are finding the benefits inherent in business VoIP.
The selection of the latter was the focus of a recent Business2Community article. A number of companies are selecting business VoIP as their communications platform due to the low cost advantages and technology enhancements. The calling features you are accustomed to in your legacy system are available in all major business VoIP solutions. Plus, this deployment strategy allows you to converge your data and voice interactions on a single platform.
Given that today’s businesses have largely already implemented high speed broadband connections, the deployment of business VoIP solutions is a logical next step. In fact, you can test the platform for free by launching a Gtalk, Viber or Skype (News - Alert) conversation. To truly enjoy professional-grade benefits however, a vendor accustomed to support today’s small business or enterprise such as Nextiva is a more appropriate choice.
Once your subscription is firmly in place and your business VoIP phones are online, all of your internal users can begin making calls. Your VoIP system will not only streamline these communications, it will also support 911 calls and allow you to maintain your current phone numbers. Plus, if remote access is necessary for your mobile employees, an Internet connection is all that is needed to log in to the system to check messages.
For a complete hosted phone system, consider the benefits offered by Arizona-based Nextiva. This business VoIP provider delivers powerful phone systems, hosted PBX (News - Alert) features, voicemail to e-mail, auto attendant, emergency 911 and even online faxing. A winner of the Best Business VoIP Provider award for four years running, the company caters to the small business and supports all customers with all operations located in the U.S.
Thanks to its dedication to providing its customers with a higher level of reliability, call quality and customer service, Nextiva expanded significantly in 2011, increasing the number of its business VoIP clients by as much as 104 percent. Revenue and employee numbers doubled in size over the same 12 month period. This growth is due in part to what the company likes to refer as its “amazing service.”
If you’re ready to learn how the benefits associated with business VoIP can help your business, it may be time to give Nextiva a call. Customer service representatives are ready to help you overcome any challenges or answer any questions you may have and they’re likely to answer on a business VoIP line.
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Edited by Jamie Epstein