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From The Expert Corner
November 08, 2012
Unified Communications and Video are Hindered by a Lack of Industry Standards
By Robbie Pleasant, TMCnet Contributor
There is plenty of potential in unified communications, but perhaps even more than people realize. That’s mostly because the potential is blocked by so many competing vendors preventing their systems from communicating with each other. In a new paper by Dr. Michael Katz and Dr. Bryan Keating, they have found just how much vendors stand to lose if they don’t adopt industry standards, and enable video calls between different systems.
Unified communications, particularly video calling, can greatly help businesses and employees. It bolsters productivity, improves collaboration, allows for remote training and services and even helps save money on travel costs. Yet if businesses want to really get the most out of UC, and provide the best growth in the UC market, industry standards are a must. Enterprise customers must consider interoperability, and creating industry standards will help lower costs and improve flexibility.
In the study, which Cisco (News - Alert) commissioned, Keating and Katz found some important details about UC technology. Not only is the lack of interoperability hindering widespread adoption, but vendors could benefit from standards. The more users that are connected, the more valuable the technologies become, even if they’re connected from different systems. Switching between vendors is also a costly effort, and may make one lose important complementary products; it would be so much easier on everyone if there was a level of interoperability... Read More