Featured Articles
Sponsored By: INTERNET TELEPHONY TMC Labs Innovation Award
The 2012 INTERNET TELEPHONY TMC Labs Innovation Award is seeking the best of the best in IP Communications. The TMC Labs Innovation Award was created to honor products that help carve a new market niche or start a new trend. This award also recognizes products that stand apart from their competitors due to one or more unique and innovative features. This award, from INTERNET TELEPHONY, signifies true innovation and is the only third-party independent product endorsement of its kind. Don't miss out on this rare opportunity to differentiate your company from your competitors and position yourself as an industry leader. Submit Your Application Now!
Top Stories
From The Expert Corner
April 11, 2012
TMW Systems Taps 8x8 for Cloud-Based PBX, UC Services
By Erin Harrison, Executive Editor, Cloud Computing
Communications provider 8x8 (News - Alert), Inc. will provide cloud-based hosted PBX and unified communications services to transportation technology company TMW Systems’ 500-plus employees.
After analyzing its rising costs and management requirements and identifying the limitations associated with TMW’s premise-based phone system, the Cleveland, Ohio-based company decided to implement 8x8’s Virtual Office cloud-based PBX (News - Alert) and unified communications services, according to Ron Godine, director of IT for TMW.
“TMW’s mission is to help our customers serving the transportation industry succeed by providing them with customized technology solutions that enhance their competitiveness through improved operational efficiencies and bottom line results,” Godine said in a company statement. “Ours is a very customer service-focused business that relies heavily on a highly efficient and reliable phone system. Unfortunately, our existing on-premise PBX system didn’t always live up to this and utilized a lot of IT resources, so we decided to transition to a hosted solution that offered greater flexibility and freedom while also giving us the redundancy and reliability we needed... Read More
|
