Subject:::Is the Apple Bubble Finally Bursting? - TMCnet's TechToday
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Is the Apple Bubble Finally Bursting?


Over the past 13 years, Apple has been one of the most successful companies in the world of tech, posting sales growth in 51 straight quarters. That streak has finally come to an end, with Apple projecting a decline in sales. What's worse is that this does not appear to be a problem that will correct itself right away, and could last throughout the rest of this year.

Why You Need to Know: The primary culprit behind this drop in sales has been a lack of new iPhone sales. To be clear, this does not mean that the iPhone is becoming unpopular; on the contrary, it is as popular as ever. The problem is that people seem to be more willing to hold on to their old iPhones for much longer.


 

Vehicle-to-Everything Technology Will Be a Life Saver

A massive consumer-focused industry like automobiles is up close and personal with people -- so up close that safety and driver protection from harm are top of mind for manufacturers.

Why You Need to Know: It's about time for increasingly sophisticated technology to step in and help protect distracted drivers from themselves. The centerpiece of what's coming is so-called Vehicle to Everything (V2X) technology.div>
 
 

How Do You Differentiate and Improve Customer Satisfaction Scores?

What are the best practices of your service providers who work in a world of self-healing IT equipment that will enhance their reputation and relationship with customers? Last year, Avaya made several predictions about the future of customer service. Today, I want to focus on self-healing service tools.

Why You Need to Know: Saving time in problem resolution, self-service and omnichannel have improved customer satisfaction scores, but reduce vendor differentiation. Read on for Pat Patterson's six ways to differentiate in today's self-service world.
 
 

Small Business Guide to Retaining Employees

New startups and smaller organizations are also more likely to lack the budget and financial resources required to provide the most competitive salaries and generous benefits packages.

Why You Need to Know: Ensuring that new-hires are the best possible fit, addressing the needs and concerns of staff in a timely fashion and offering even small perks, can all go a long way towards ensuring employees are more willing to stick with a company.
 
 

First-of-its-Kind Fiber Mountain Solution Flourishing

One may still notice some hardware but it is clear that software is eating the data center. Innovation in the Software Defined Data Center and virtualization offers unparalleled agility and performance to its antiquated hardware counterparts.

Why You Need to Know:At the forefront of this software defined transformation is Fiber Mountain. The Fiber Mountain team left ITEXPO with head held high and a Best in Show Award for its CrossCage Plus. Now, Raza and the network transformation pros are on the cusp of doing the same at Interop.
 
 

 
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