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The first keynote session of ITEXPO West 2015 featured Peter Bailey, President and Chief Executive Officer of Vertical Communications.During a succinct yet impactful keynote, Bailey stressed the importance of aligning communications technology with critical business workflow to address mid market customers' most pressing needs.
 Why You Need to Know: Audience members were certainly left with some actionable insights and key takeaways derived from Bailey's influential keynote. Keep checking back for more keynote coverage from ITEXPO 2015.div> |
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In an increasingly hostile and volatile cyber landscape, trust is a vital yet sometimes elusive component of business. Establishing trust is easier said than done, and it's not getting any easier.
Why You Need to Know: As attack methods become more advanced, it's vital that organizations use code signing processes, private code signing keys and digital certificates if they are serious about safeguarding their own and their customers' data. |
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To succeed in today's ultra-competitive marketplace, the volume of content you provide is almost as important as the quality.
Why You Need to Know: Savvy customers have lots of information at their fingertips, so a single piece of information, no matter how targeted, isn't going to be enough to turn them into a purchaser. |
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In today's enterprise world it is mission critical to leverage available technology for a must needed leg up on the competition.
Why You Need to Know: Utilizing cloud technology provides for seamless communication across devices and ensures collaboration at its fullest. |
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The second day of ITEXPO West 2015 started off with an impactful discussion about data connectivity within the contact center. Content Boost's Director of Brand Strategy, Allison Bocamazzo moderated one of the morning's first panels titled, "Benefits of Transitioning to IP Connectivity within the Contact Center."
Why You Need to Know: Today's panelist delivered a myriad of insights into why IP data connectivity is absolutely critical in delivering best-in-class customer experiences. Stay tuned for more insights such as this from ITEXPO West 2015! |
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