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By Peter Bernstein, Senior Editor
One of the great pleasures of covering the broad landscape of Information and Communications (ICT) is going to industry events and having the opportunity to listen to and interact with some of the best and brightest minds. In fact, if trying to be objective, one of the best places to do so is ITEXPO East where in the past few days here in sunny and warm Miami Beach, I have enjoyed listening to those great minds and kicking the tires of the latest innovations in a host of areas.

By Eric Lebowitz, Digital Content Editor
For decades, the telecom industry changed very little. Telephone communications were the only channel available to customers, which made running a business and providing customer service relative easy for operators. In recent years, however, that dynamic has been turned on its ear. As customer expectations for multichannel customer service have grown, operators are faced with a new set of challenges.

By Allison Boccamazzo, Managing Content Producer
Government agencies and entities are rapidly making the move to VoIP tools and technologies. VoIP adoption can be seen across a number of government sectors, as evidenced by recent aggregated data from government business intelligence organization Onvia: 24 percent of K-12 schools, 20 percent of federal agencies, 17 percent of cities, 14 percent of counties, and 13 percent of states are investing or considering investing in VoIP. Furthermore, nearly 30,000 government budget documents between 2014 and 2018 will mention "telecom projects."

By Carrie Majewski (née Schmelkin), Director of Content Marketing, Content Boost
Returning to ITEXPO each year is always extra special for NetSapiens, creators of a best-in-class multi-tenant hosted PBX platform. After all, though the company was founded in 2002, it wasn't until ITEXPO 2006 in San Diego, California, that the NetSapiens formally announced that 2007 would be its first commercial year of business.

By Eric Lebowitz, Digital Content Editor
For the past several years, technology market research firms and analysts have been predicting that machine-to-machine (M2M) solutions and the Internet of Things (IoT) were poised to truly explode on a global scale. Some of those predictions may have been premature, but it appears that they are finally beginning to come to fruition now.

By Carrie Majewski (née Schmelkin), Director of Content Marketing, Content Boost
Though the IoT and wearable technology industries have been well-debated at ITEXPO this week, one other topic has taken front and center as well: security.

By Allison Boccamazzo, Managing Content Producer
The world is currently amidst one of history's greatest technological shifts driven by the Internet of Things (IoT), according to Chief Technology Officer at Hewlett-Packard (HP) Shane Wall. Wall took to the stage this morning to deliver a keynote on the ever-advancing world of 3D printing and IoT during ITEXPO 2015-taking place now through January 30 in Miami, Florida.

By Allison Boccamazzo, Managing Content Producer
There's no disputing the explosive growth of unified communications (UC) for business. Just consider the fact that worldwide revenue in the UC segment grew 27 percent from Q1 2013 to Q1 2014, according to Infonetics Research. UC has also been a hot topic among keynote speakers during ITEXPO 2015, happening now throughout January 30 in Miami, Florida. From Digium CEO Danny Windham to Mitel CEO Rich McBee, UC has been on the tip of the tongue of some of the industry's biggest and most influential players.

By Paula Bernier, Executive Editor, TMC
With all the high profile network breaches in recent months of everyone from CENTCOM to Sony and Target, we are all by now aware of the potential for hackers to gain unauthorized access to our networks and our data. Yet most of us don't bother to take the simple step of PIN protecting our smartphones.

By Carrie Majewski (née Schmelkin), Director of Content Marketing, Content Boost
In the surge of intelligent technologies and wearables devices, consumers are sharing and entering more personal information than ever before. Consider the type of information your Fitbit tracks, for example-everything from your weight to your height to your blood pressure, depending on the model you purchase. What about your smartphone? Do you enable corporate synch? Do you access your banking information from your smartphone?

By Eric Lebowitz, Digital Content Editor
Diane Salvatora Vice President, Global Circuit Sales at Unify, threw the audience a little curveball near the start of her keynote presentation, "Millennials, BYOD, and the Rise of the Anywhere Worker: Turning Challenges Into Opportunities for Today's Dynamic Workplace" on Thursday morning at ITEXPO Miami.

By Allison Boccamazzo, Managing Content Producer
Digium CEO Danny Windham made one thing clear during his keynote presentation at ITEXPO 2015: Businesses of all kinds, at every developmental level, can and must get started with unified communications as a service (UCaaS).

By Allison Boccamazzo, Managing Content Producer
Estech Systems, Inc. (ESI), a cloud, SIP trunking and business phone solutions provider, has been busy as of late. The company is coming off of a very successful year and is looking to continue that momentum as it kicks off 2015. According to Shawn Guenther, VP, Product Management & Development at ESI, top areas of focus for the company this year include mobility and unified communications (UC).


 

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911 Enable / Intrado @911enable
Last day to visit us in booth 721 at #ITEXPO! #betterlatethannever #E911 #MiamiBeach #dontmissout

Sandra Gustavsen @smgustavsen
@Mitel CEO Divulges #UC (and #SuperBowl) Predictions during #ITEXPO 2015 Keynote

Telaris_Sales @Telaris_Sales
Finishing strong! #ITEXPO #lastday #success #TGIF

Telco Depot @TelcoDepot
At ITEXPO Miami, technology buyers, sellers and manufacturers from all types of companies will be present, including Mission Machine

 

 

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