Avaya and RingCentral have announced a strategic partnership, which results in Avaya Cloud Office by RingCentral. The UCaaS offering expands the Avaya armory, makes RingCentral the exclusive provider of UCaaS solutions to Avaya and will drive cloud migration.
MLB's official cloud communications provider Mitel announced the appointment of Mary T. McDowell as President and CEO of the preeminent PBX provider. After almost 10 years in charge, Rich McBee is departing, with the company in quite capable hands.
Sponsored By: Field Nation
How On-Demand Field Service Labor Can Grow Your MSP
Wednesday, October 16, 2019
2:00pm ET | 11:00am PT
MSPs are under constant market pressure to expand service capabilities and improve field service efficiencies in order to remain competitive. Access to specialized contingent—or on-demand—labor makes it possible to fulfill customer demand in a way that would be time and cost-prohibitive with a traditional workforce.
As the need for flexibility continues to drive both businesses and workers, the use of a contingent workforce for field service operations can help MSPs not just compete, but grow by filling skillset and coverage gaps, completing projects faster, meeting comprehensive SLAs, and balancing variable demand.
What attendees will learn:
- Field service industry trends and the future of work
- Why contingent labor can help you reduce costs and risk, increase efficiency and expand operations with greater flexibility
- How the Field Nation Marketplace enables service companies to source, manage, deploy and pay technicians all in one platform
Voice networking and media processing solutions provider AudioCodes recently announced it is partnering with Dolby to offer Room Experience solutions that enhance meetings with not only improved audio quality, but post-meeting analytics, and action item follow up. Just as it does with music and film soundtracks, Dolby's advanced hardware design and audio technology deliver higher-definition sound to audio conferencing for more natural conversations.
Nectar Services Corp. announced the newest member of its Partner Program, Aura Alliance. The Platinum Partner gains access to enterprise networks in more than 120 countries.
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