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Avaya has introduced new business communications solutions for the small and mid-sized business set. The new offerings, delivered via the company's Zang business, include Zang Office and Zang Spaces.
ShoreTel Inc. has integrated with G Suite and Google Chrome to create ShoreTel Connect for Chrome. The solution offers a variety of features meant to simplify UC even further.
Sponsored by: Mitel
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RingCentral steps into enterprise cloud solutions with help from new strategic partner Carousel Industries.
8x8 Inc. has added CarrierSales to its collection of channel partners. As a result, the master agent will be selling 8x8's Virtual Contact Center and Virtual Office solutions.
Today, unless a business buys a dedicated or managed SIP service, the voice packets are traversing the internet where quality of service is non-existent. Buying a managed service is more expensive, and it is one more network to manage. The whole movement to a converged network was for ease of management and cost savings.
Wiretap has received $3 million in Series A Funding from Draper Triangle and Ohio Innovation Fund to grow its employee base and improve product development.
While there's no doubt that voice over Internet protocol (VoIP) service has delivered a lot of value in its time, it's also opened up a new problem for businesses: VoIP fraud. It's the kind of thing that can deliver big bills to a business, depending on how it's used, and turn what should be an advantage into a real detriment. A new measure from TelcoBridges and TransNexus, meanwhile, may help businesses better spot VoIP fraud before it can do real damage.
Voicemails Forever has announced it will be using Zang and its all-in-one cloud communications applications platform to allow users to capture and save voicemails so they won't get deleted by carriers.
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