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Internet Telephony: 12/29/2009 eNewsLetter

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OPEN SOURCE TELEPHONY
Open-source telephony is experiencing the positive impact of a combination of factors culminating in a perfect storm – the evolution of the telephony solution architecture, acceptance of other open-source projects, an uncertain economy and an unconquered SMB market segment. The opportunity for open-source solutions in general is huge and opensource telephony is becoming a significant competitor in the business telephony market.
Migrating from Fax Servers to the Cloud
How a software-as-a-service fax solution can reduce capital and operational expense as well as practical information on how to make the switch.
Recording and Quality Monitoring for Regulatory Compliance
Regulation is nothing new in the business world. In recent years, however, the regulatory environment has forced many organizations to navigate a potential compliance minefield. Because these organizations can no longer avoid regulatory impact, they must look to their people, processes and technology to assist them in maintaining and proving compliance -- a difficult job indeed.








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