What's Hot in CRM

10/24/2008

•	Assessing the Impact of Total Telecom Cost Management
•	Workforce Management Leads to Customer Satisfaction
•	Next-Generation Services: Opportunities for Boosting Revenues
•	Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns
•	NetSuite Offers CRM Customers Lower Price, Better Functionality
•	West Corporation Announces Third Quarter 2008 Results
•	Apatar Announces New SugarCRM Connector
•	TMC Interview with Kent Charugundla: Community Duty Rising in the 21st Century
•	Jigsaw Helping Companies with Quality Lead Generation and Cold Calling
•	Call Center Scheduling Essential with Self-Service Model
•	Ulysses Learning Adds Enhanced Self-Directed Virtual Learning Capabilities to its CallMentor System
•	NICE Helps Financial Services Firm in Japan Improve Compliance
•	Global Provider Omega Direct Response Transcends Geography with Five9
•	Conference Phones Manufacturer Konftel Celebrates 20 Years of Business
•	MetLife Customer Service Group Honored for Excellence
•	VoIP, Contact Center Solutions Provider Sees Bright Days Ahead
•	The Customer is King: Proactive Customer Support
•	Etrigue 3.0 Now Available for Demand Generation
•	LiveOps Goes Live With Call Center Exchange Program, Signs New Clients
•	Ecteon Unveils New Version of its Contract Management Software
•	Appirio Allows Companies to Leverage Facebook to Manage Customer Relationships

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