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What's Hot in CRM

Survive a Recession with CRM Software
5 Must-Have Accessories for Your Headsets
Convergys to Acquire Intervoice
The Benefits of Workforce Management for Contact Centers
Major US Utility, Salt River Project, Selects NICE SmartCenter Solutions
CRM Open Source's Kineo To Offer Services, Support
Headsets Gaining Popularity in Europe
Virtual Contact Centers Beneficial in Slow Economy
Remote Call Monitoring: The Importance of Scoring Calls
Organizations Benefit by Promoting Relaxing Vacations for Employees
Loquendo Releases Latest MRCP Server
Growth of Unified Communications Reaches into Contact Center Market
Latest UK Research Identifies Important Contact Center Measurements
Russian Co. to Distribute CosmoCom Contact Center Software
Nuance's SmartListener Technology Enhances Speech Recognition Automation Solutions
Do Not Call Registrations Permanent: FCC
ISO to Provide Insurers Better Analytic Solutions with SAS
Study: Politicians to Use CRM to Woo Voters
StarTek to Open Call Center in Philippines
SaaS Vendor Infopia Offers 'Expansion' of Web Services

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