TMCnet E-News

What's Hot in CRM

Webinar: CRM Strategies on Handling a New Breed of Demanding Customer Picks VoiceVerified Technology to Enhance IVR Solutions
NICE Systems Picks TI's DaVinci Technology
Arizona Federal Credit Union Selects IEX TotalView for Workforce Optimization
SugarCRM Receives Top Honors from TMC
Avaya DevConnect Program Approves Konftel 300 Conference Phones Application
CallCopy Receives ShoreTel Certification for Three Call Recording Methods
Loquendo Speech Technology Powers Health Insight's Telemonitoring System
Conference Calls: Not Just for Earnings Reports Anymore
Eagle Conferencing and Eagle Teleconferencing Win 2007 Product of the Year Award
Interactive Intelligence Among Fastest Growing Software Companies
More People Turning to e-Learning as Gas Prices Swell
Research Supports Move to Multi-Channel Contact Centers
NewVoiceMedia Deploys Hosted Contact Center Platform at Capita Registrars
Five9 Partners with In Genius Solutions to Drive On Demand Contact Center Solutions
Century Martial Arts Punches Up Marketing Programs with Microsoft Dynamics CRM
Trinity Selects Beryl as Preferred Provider to Enhance Telephone Customer Service
Boomi, Zoura Partner on SaaS CRM Applications
CTI Group Partners with Fused Group to Implement SmartRecordIP
CRM for Hospitality Industry, NeuGuest, Released by Neudesic

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You might be interested in these relevant, free Industry Resources.

Cost Effective Contact Center Communications
Automated communications are proven to deliver efficient, effective solutions for contact centers. They offer an interactive experience that emulates the type of experience a customer might have when speaking to your best call center representatives�at a fraction of the cost.
Seven Critical Design Elements of Effective Contact Centers
The term contact center �design� can mean different things to different people.To some it refers exclusively to the edifice or building shell, while to others it means just the interior design or ambience of the work environment.
Going Green with Web Conferencing
TMCnet Senior Editor Mae Kowalke speaks with Carolyn Campbell, Senior Director of Marketing and Communications at InterCall, about how businesses can be more green--that is, friendlier to the environment--by using a Web conferencing solution.

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