May 07, 2009
IBA Health Selects Verizon Business Private IP Solution
By Anil Sharma, TMCnet Contributor
IBA Health, a specialist health-information technology companies, has selected a Verizon Business Private IP solution for its global communications network.
The fully managed solution will connect IBA Health's offices and more than 4,200 employees in 22 locations across Australasia, the Middle East, South Africa, India, South East Asia, and Europe, providing a secure and flexible foundation on which the company can build enhanced internal collaboration capabilities to improve its overall customer service.
IBA Health wanted to enhance its overall communications capabilities to enhance internal collaboration, particularly in the application-development process.
It was also looking to consolidate its global communications with a single managed-service provider with the global reach, network diversity and flexibility, managed service capabilities, experience, and expertise to support the company's current communication needs, as well as provide a firm foundation for its future growth.
"Verizon Business (News - Alert) ticked all the boxes in terms of network capabilities and also was able to demonstrate a solid understanding of our business challenges and an ability to deliver solutions based on our objectives," said Martin Wilkinson, CIO of IBA Health, in a statement.
“As a company, we have exacting standards and service needs - and Verizon Business was able to answer these, backing its solutions with strong service-level agreements," added Wilkinson.
Verizon officials said that with the Private IP in place, IBA Health plans to deploy unified communications solutions.
IP-enabled audio and video conferencing will also be deployed in all the company's offices, enabling employees to collaborate around the globe.
The company hopes that this will dramatically improve the delivery of its operations.
Verizon officials said that the company will centralize its human resources, finance and customer-resource management applications, with Private IP providing a resilient, reliable and secure global network over which these applications can be delivered to IBA Health's global employees.
Ron Gauci, area vice president, Australia and New Zealand, Verizon Business, said that health care customers - from providers to patients - have some of the most exacting demands in the world in terms of information availability and security, and increasingly, success in this space is enhanced by technology.
“Verizon Private IP has a proven pedigree of providing a reliable, secure and high-speed foundation on which multinational companies can build their business, backed with global service and support. It is this combination of capabilities which makes a real difference to our customers such as IBA Health," he said.
Anil Sharma is a contributing editor for TMCnet. To read more of Anil’s articles, please visit his columnist page.
Edited by Patrick Barnard