Subject:::Five Reasons UX Should Be Central to Your Communications Strategy - Communications Solutions
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The fact that many smaller companies are not even capable of recognizing the difference between legitimate DDoS and spam scams should give every organization pause to determine whether they're IT-savvy enough to operate in a world full of cybersecurity threats. For enterprise communications, VoIP fraud detection systems can help wholesale VoIP providers ensure their customers are protected and immune from the latest threats.
User experience has long been touted as the next big battleground. With businesses competing on everything from R&D to accounting systems, UX is the most tangible differentiator for people, and therefore one of the most powerful.
AudioCodes is expanding its partnership with Genesys to deliver an integrated solution to simplify the migration to an all-IP contact center in the hopes of benefiting customers of Lync, Skype for Business, etc.
NewYork-Presbyterian turned to communications developer Mobile Heartbeat to augment collaboration and communications at the clinical level.
Call accounting and reporting solutions can go a long way toward helping retailers manage and monitor their telecom and network assets to ensure they're not wasting money or overspending.
4G smartphone shipments set to clear the one billion mark as next generation communications increase hold on the market.
To drive a truly successful conferencing experience, you have to pay attention to more than just the solution. First up - sound.
VoIP via the IP PBX delivers considerable benefits to the small business, but must be secure. Vendors delivering on both will enjoy growth.

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