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Unified Communications: September 23, 2008 eNewsletter
September 23, 2008

Capgemini Launches Transformation Solution Leveraging Oracle AIA for Communications Framework

By Susan J. Campbell, TMCnet Contributing Editor

Capgemini (News - Alert), a consulting, IT services and outsourcing company, has announced the successful launch of a comprehensive transformation solution for the telecommunications industry. This solution is designed to leverage Oracle’s (News - Alert) Applications Integration Architecture (AIA) for Communications framework.

Capgemini’s Communications Transformation Platform (CTP) is the first solution in the industry to deliver an end-to-end transformation approach that is fully aligned with the industry standard guide for business processes.

The enhanced Telecom Operations Map (eTOM) and Oracle AIA for Communications are expected to deliver critical integrated business process across Oracle Communications and third party applications.

Both Capgemini and Oracle clients will benefit from an integrated set of systems and operational processes that are designed to leverage best-of-breed technologies for comprehensive, evolutionary, or modular transformations.

The CTP was created to address the communication industry’s need for flexible solutions to business change and to help operators to execute on specific business strategies such as new service introductions, mergers or advanced customer strategies. It allows the client to focus on the strategic nature of the transformation rather than the technology implementation.

Based on its Fusion Middleware, Oracle’s Application Integration Architecture delivers pre-built, extensible, mission-critical business process integrations across the Oracle Communications application suite.

As the AIA is based on its core product philosophy of being open and standards-based, Capgemini has defined, developed and retained Intellectual Property (IP) on a broad set of business processes and adapted them so that they align with the AIA framework. This reduces the risk, time and cost of infrastructure implementations for the industry.

“Capgemini and Oracle are working together to enable transformation in the telecommunications industry, answering the call for more cost efficient and value-adding operating systems, through the utilization of a comprehensive mapping of business processes and reusable IP assets,” said Greg Jacobsen, Global Leader for the Telecommunications, Media and Entertainment Practice for Capgemini, in a Tuesday statement.

“Like Capgemini’s Communications Transformation Platform, Oracle’s AIA framework has been developed with the goal of transformation in mind allowing flexibility, extensibility and maximizing productization. We are glad we can offer clients the process and industry experience of Capgemini coupled with the scalable technology platform and productized integration of Oracle.”

Clients have already been able to realize significant value from the CTP solution and Oracle AIA. One U.S. communications provider has completed rebuilt its information systems and redefined its processes, drawing upon Capgemini’s consulting and technology disciplines.

“Capgemini’s CTP and Oracle’s Application Integration Architecture are aligned on approach and philosophy and can deliver fundamental business model change and enterprise-wide operational and time-to-market advantages,” said Bhaskar Gorti, Senior Vice President and General Manager, Oracle Communications, in Tuesday’s statement.

“CTP, backed by Oracle’s productized integration approach across its application suite can bring the necessary depth and breadth of operational process improvements that a telecommunications operator needs to create and execute a transformational program.”

Capgemini has done well to identify areas of opportunity by leveraging Oracle’s Applications Integration Architecture (AIA) for Communications framework.

In doing so, the company ensures that it delivers enhanced benefits for both its clients and those of Oracle, while also building on the Oracle brand and extending its reach within the global market. Such an approach can help to create sustainable growth in a challenging industry.
INTERNET TELEPHONY Conference & EXPO West 2008 — the biggest and most comprehensive IP communications event of the year — concluded Thursday in Los Angeles, California. Thousands of attendees flocked to the event for three valuable days of exhibits, conferences and networking opportunities. Mark your calendar now for ITEXPO East 2009, February 2-4, 2009, in sunny Miami, Florida.
Read archived editions of Show Daily eNewsletters from ITEXPO (News - Alert) West 2008 here. See you in February!

Susan J. Campbell is a contributing editor for TMCnet and has also written for To read more of Susan's articles, please visit her columnist page.

Edited by Stefania Viscusi


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