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March 18, 2008
VoSKY and AltiGen Seamlessly Connect Remote Workers and Road Warriors over Skype
By Tim Gray, TMCnet Web Editor
VoSKY (News - Alert), a leader in developing Skype for business solutions, today announced it has partnered with AltiGen Communications to provide new Skype-enabled applications for remote communications.
The partnership combines AltiGen’s (News - Alert) Voice over IP (VoIP) communication solutions with VoSKY’s advanced Skype (News - Alert) applications. The new feature, Skype Extension Anywhere, enables companies to seamlessly connect remote employees and frequent travelers through Skype’s reliable and scalable VoIP network – significantly reducing the costs of remote communication, according to the companies.
“Work is no longer restricted to inside the four walls of the office. To effectively mobilize the employee base, it’s essential to equip remote workers with the same communication tools as their colleagues in the office,” said David Tang, vice president of Global Marketing at VoSKY. “With Skype Extension Anywhere, companies now have an affordable and easy way to connect their mobile workforce.”
Designed for remote workers, telecommuters, and virtual offices across the enterprise, Skype Extension Anywhere allows remote employees to tap into the corporate phone system using Skype. Using a Skype-enabled mobile phone, Skype phone, or laptop with the free Skype client, workers can enjoy the same call control functionality – including transfer, conferencing, reporting, voice recording, and voicemail – from wherever they are, just as if they were sitting in the office.
“Partnering with VoSKY extends our enterprise communication solutions and gives businesses a unique opportunity to reduce costs through VoIP, while benefiting from Skype’s flexibility, ease of management, and superior voice quality,” said Jimmin Yao, VP of Product Management at AltiGen. “Skype Extension Anywhere is just one example of the innovative capabilities made possible through this partnership.”
Skype Extension Anywhere activates any Skype-compatible device as a fully capable office extension and transparently routes incoming calls to the remote device. Routing calls over Skype’s VoIP network ensures the high voice quality and service reliability critical for business communication – giving companies an attractive alternative to deploying SIP-based soft phones that rely on the public Internet. Companies can cost-effectively add remote workers as demand increases, and only need to deploy the free Skype client software.
Additionally, companies can use VoSKY Exchange to lower their long-distance and international phone bills through Skype’s low cost SkypePro and SkypeOUT services. VoSKY’s reliable and high quality Skype trunking can be used in place of SIP trunking, without any contracts or setup fees. With VoSKY Click-to-Call, companies can optimize their web and email initiatives by allowing consumers to instantly talk to a company representative via a free Skype call, offering immediate access to Skype’s 270 million+ user base.
Tim Gray is a Web Editor for TMCnet, covering news in the IP communications, call center and customer relationship management industries. To see more of his articles, please visit Tim Gray’s columnist page.
Don't forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Session Initiation Protocol (SIP) | X | | SIP is the real-time communication protocol for VoIP. SIP is a signaling protocol for Internet conferencing, telephony, presence, events notification (emergency calling) and instant messaging.
SIP...more |
Internet Protocol (IP) | X | | IP stands for Internet Protocol, a data-networking protocol developed throughout the 1980s. It is the established standard protocol for transmitting and receiving data
in packets over the Internet. I...more |
Voice over IP (VoIP) | X | | A real-time communications system that converts voice into digital packets containing media and signaling data that travel over networks using Internet Protocol....more |
Routing | X | | There are many often too many explanation of routing. Here�s one:
Hop-by-Hop Routing - IP Routing
- Distributes routing to routers
- Networks look/act like trees
- Data can traverse many routers ...more |
(source: http://businessvoip.tmcnet.com/topics/applications/articles/23175-vosky-altigen-seamlessly-connect-remote-workers-road-warriors.htm)
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