BillSoft Has Banner Year in 2010, Signs 64 New Contracts

TMCnet News

BillSoft, Inc., a market leader for transaction-based taxation, announced that 2010 was a banner year for winning new business. During December, eight new contracts were signed with BillSoft (News - Alert), and a total of 64 new contracts were signed in 2010.  BillSoft continued its string of 13 consecutive years with record sales.

“This strong growth is attributed to the quality of our products and superiority of our client support,” said Tim Lopatofsky (News - Alert), CEO of BillSoft.  “Approximately 71 percent of our new sales are due to referrals.”

BillSoft customers enjoy the accuracy that comes from having a total tax solution they can count on.  The proof is in a recent customer survey.  Nearly 97 percent of survey responses are “very satisfied.” Survey results in 2010 represent acknowledgement of the outstanding customer service continued from previous years. “It’s clear that we are there for our clients,” stated Lopatofsky, “This is what should be expected from tax software and service vendors.”

Unlike some companies that have CSRs and automated calling trees, BillSoft is proud to provide highly trained contacts to every customer. This gives customers direct access to experts that can answer their questions and has created a channel for client input in regard to products and services offered.  “BillSoft understands customer inputs are opportunities to differentiate our products and services, as a result we have become the capability leader of transaction tax solutions” stated Lopatofsky.

BillSoft provides value to its clients through innovation, best of class solutions to challenging issues and legendary support.  BillSoft is a results driven organization that values intelligent associates, customer support, individual responsibility, quality products, personal and company integrity, working together, loyalty and fun. 

BillSoft’s “Your Total Tax Solution” provides transaction taxation solutions for businesses.  The offering consists of an array of products and services for automated tax calculation, tax filing, geocoding, address verification and validation, tax customization, product bundling, tax reference, and consulting.  Your Total Tax Solution provides the most accurate and comprehensive, beginning to end, transaction tax system. The offering includes EZGeo, EZTax, EZFile, EZTax SaaS (News - Alert), EZGeo SaaS, EZGeo Direct, EZTax Viewer, EZTax Internet Reference, EZTax Rate & Logic Modifier (RLM), EZTax Bundler, Compliance Filing, and consulting services.

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(source: http://call-center-services.tmcnet.com/topics/call-center-services/articles/140892-billsoft-has-banner-year-2010-signs-64-new.htm)