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October 05, 2010

Aastra MX-ONE Compact Distributed by Graybar

By Calvin Azuri, TMCnet Contributor

Aastra MX-ONE Compact, exhibiting at booth 212 at this week’s ITEXPO West, has a new authorized distributor, Graybar (News - Alert). An announcement in this regard has been made by the top company at the forefront of the enterprise communications market. Graybar is also a provider of related supply chain management and logistics services.

A competitive solution for IP Telephony and unified communications is provided to small and medium businesses by the MX-ONE Compact. Standards-based communications protocols like SIP are supported by the MX-ONE Compact. These are supported on both extension and trunk lines. The MX-ONE Compact is also available with a wide variety of terminals like SIP, IP, cordless and applications. With just a license upgrade, the full enterprise version of the scalable MX-ONE can be made available.

While MX-ONE Compact comes bundled with many applications, there are other applications available as additional options. Some of the additional applications include integrated mobility, wherein employees are able to enjoy features provided by an office desk phone on the mobile handsets. This is done by integrating the mobile phones into the call manager.

A more user-centric communications experience can be experienced with the productivity enhancing tools. These tools include advanced messaging and call screening. Another additional application available is Solidus eCare Lite, a contact center application and specially packaged version of Aastra’s (News - Alert) multi-media contact center solution for enterprise. With just a license upgrade, this software can be converted to the full enterprise version.

According Steve Stone, VP communications and data at Graybar, the company’s customers have different needs. The company’s telephone portfolio has received a boost with the capabilities of the MX-ONE Compact. Stone added that the company looks forward in engaging new MX-ONE Compact resellers. The company will also provide the resellers with advantageous services and solutions.

In a press release, John Drolet, VP of Sales, Indirect Channels and Carriers at Aastra USA, commented, “Graybar and Aastra have had a solid working relationship for years. With recent changes to Graybar’s PBX (News - Alert) portfolio, we are confident that Aastra MX-ONE Compact system will bring our mutual customers a product portfolio that will benefit resellers and their end users for many years to come.”

Calvin Azuri is a contributing editor for TMCnet. To read more of Calvin’s articles, please visit his columnist page.

Edited by Jaclyn Allard


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