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September 17, 2008
September 17, 2008

IPiphany and GotVoice Offer Voicemail-to-Text Service

By Arun Satapathy, TMCnet Contributing Editor

GotVoice (News - Alert), Inc. the voice messaging company, along with IPiphany, today announced a new voicemail-to-text service for small and medium-sized businesses (SMB). The new service is built on GotVoice business-class technology and is available immediately to IPiphany's users.

 
The new IPiphany service, based on GotVoice's G2 (News - Alert) voice transformation technology, is capable of converting voicemail into text and delivers messages to users email inboxes. This makes it one of the simplest voicemail to use and acts as archive for messages for easy search and retrieval. GotVoices G2 platform, with its carrier-grade, high-quality transcription engine built for scalability and interoperation with all major voice and VoIP carriers supports millions of its users. The solution is already served to clients through voicemail servers, including landline and wireless carriers such as AT&T, Verizon, Sprint and T-Mobile (News - Alert).
 
"Anytime we can enhance the productivity of our users, we are taking our business in the right direction," said Pete Langas, president of IPiphany. "Our partnership with GotVoice allows us to quickly deliver value-add services that impact customers' bottom line."
 
"Our partnership with IPiphany further strengthens the rolling momentum that we've experienced as we bring our technology to new users," said Curt Blake (News - Alert), CEO of GotVoice. "Our platform is helping companies operate more efficiently – making it possible for professionals to focus on getting the job done, as opposed to getting stuck on mundane tasks, such as checking voicemail."
 
GotVoice G2 Voicemail-to-Text technology boasts of unmatched accuracy and speed and utilizes advanced free-form speech recognition technologies to transcribe voicemail. GotVoice’s patented communications platform is the first-of-its-kind to unify mobile, home, PBX (News - Alert), VoIP and IP-based PBX voice messages, allowing users to read their voicemail or listen to them as digital audio via email, a mobile phone, or the Web. The GotVoice solution is available to users or to carriers and IP communications providers via OEM, APIs, White Label and Hosted Solutions providing end users with voicemail transcription that is faster and better quality.
 
INTERNET TELEPHONY Conference & EXPO — the biggest and most comprehensive IP communications event of the year — is going on this week (September 16-18, 2008) in Los Angeles, California! The show features three valuable days of exhibits, conferences, and networking opportunities you can’t afford to miss. Be sure to check out TMCnet.com and blogs from Rich Tehrani, Greg Galitzine, and Tom Keating for news highlights from the show. See you there!

Arun Satapathy is a contributing editor for TMCnet. To read more of Arun's articles, please visit his columnist page.

Edited by Eve Sullivan

(source: http://ip-pbx.tmcnet.com/topics/ip-pbx/articles/40234-ipiphany-gotvoice-offer-voicemail-to-text-service.htm)

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