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January 24, 2008
VoIP Logic Enhances Service Provider Provisioning with Distribution of APIs
By Mae Kowalke, TMCnet Associate Editor
VoIP  managed services provider VoIP Logic ( News - Alert) on Thursday made its Web services application programming interfaces (APIs) available to service providers via the company’s Cortex System Management 2.1 portal.
VoIP Logic said it is first to market with APIs designed to help service providers more efficiently integrate with provisioning and management associated with end-user feature sets, phone and emergency services, messaging and billing. Also, the API allows service providers to choose either the branded Cortex Web portal or integrate directly using their own Web sites.
Further, VoIP Logic’s APIs enable a variety of ways to access and make use of information from third-party vendor subsystems from companies like Sylantro, High Deal and Iperia.
Some of the capabilities enabled by the APIs include: provisioning end-user systems, accessing end-user functionality across multiple systems and Cortex, ability to look up all entity types, entity changes and deletes.
“This new API significantly broadens Cortex's appeal in the VoIP middleware market, explained VoIP Logic CEO Micah Singer ( News - Alert), in a statement. “We can now offer VoIP Service Providers a highly functional tool-box of options as they launch and manage customers.”
Singer added: “Cortex is able to simplify and reduce the expense of VoIP rollouts for carriers and service providers who have opted for best-of-breed VoIP technologies.”
For those not familiar, Cortex is an integration middleware solution that lets VoIP service providers customize offerings and offer end-users with a centralized self-care system. Cortex is part of the solutions set VoIP Logic now provides for more than 140 service providers.
Mae Kowalke is an associate editor for TMCnet, covering VoIP, CRM, call center and wireless technologies. To read more of Mae’s articles, please visit her columnist page. She also blogs for TMCnet here. Application Programming Interface (API) | X | | A Remote Procedure Call (APC) also known as an Applications Programming Interface is a software programming function that allow one software program to activate (call function) another software progra...more |
Voice over IP (VoIP) | X | | A real-time communications system that converts voice into digital packets containing media and signaling data that travel over networks using Internet Protocol....more |
Middleware | X | | Application Service Programs such as Microsoft .NET platform use an infrastructure of components based on a client-server computing/network architecture with enhanced use of internet services called m...more |
(source: http://ip-telephony.tmcnet.com/topics/articles/19153-voip-logic-enhances-service-provider-provisioning-with-distribution.htm)
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