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January 24, 2008

Attendees at ITEXPO East 2008 to Receive Critical Microsoft Research Report and Online Strategic OCS Training

By Tom Cross, Technology Columnist

Attendees at this week’s INTERNET TELEPHONY Conference & EXPO East 2008 (ITEXPO) in Miami, Florida, will receive “Microsoft’s (News - Alert) Disruptive Impact on the IP Telephony Market,” an in-depth InfoTrack market research study from TelecomWeb.com that describes in detail the disruptive impact Microsoft is having on the market for IP Telephony (IPT) systems as well as on the market for Unified Communications (UC) applications.


In June 2006, Microsoft announced an expansion of its UC strategy to include Office Communications Server (OCS) 2007, which could serve as a complete IPT system. Microsoft already had been offering a set of UC applications, including instant messaging, presence and Web collaboration, and it had developed business-partner relationships with all of the major PBX and IPT manufacturers, including Avaya and Cisco. Now that OCS 2007 is available, Microsoft competes directly with its former business partners.

Microsoft’s Disruptive Impact on the IP Telephony Market answers the following questions:

--How familiar are enterprise and SMB decision-makers with Microsoft’s new UC product line?
--How many expect to implement a complete Microsoft solution for both UC applications and an IPT platform?
--Does familiarity with the new product line correlate with the number of new adoptees?
--Does adoption of the new product suite depend on a company’s current status regarding IPT implementation?
--How many companies intend to delay their IPT decision in order to evaluate the Microsoft products?
--How many companies would prefer the Microsoft version of the most popular UC applications instead of the version developed by their IP PBX (News - Alert) manufacturer/vendor?

More than half of the decision-makers who participated in this study prefer to obtain the Microsoft version of the most popular UC applications, says Mike O’Neill, vice president and publisher, TelecomWeb.com and The Telecom Intelligence Group. And a significant percentage expects to implement a complete solution from Microsoft for both UC apps and IPT. That percentage is relatively consistent among enterprises (more than 500 employees) and SMBs (fewer than 500 employees) both in the United States and internationally.

Those who are interested in this topic will also want to enroll for TECHtionary.com’s new online course, “Office Communications Server (OCS) Essentials: Fundamentals of SIP & Microsoft OCS” and its online virtual lab. This valuable seminar is an executive and operational guide to Session Initiation Protocol (SIP) & Microsoft OCS, designed specifically to help enterprise technical-executive managers, channel partners and others. Included are more than a year’s worth of research, interviews, discussions, meetings and presentations to channel partners, service providers, manufacturers and other interested parties in the SIP and/or the voice over Internet Protocol (VoIP) industry.

TECHtionary.com produces dealer and customer training programs and online classes in podcast and PC formats along with sales brochures, virtual installation manuals and animated presentations.

Attendees of the online course will:
--Explore Microsoft’s OCS-Office Communications Server features, concepts, call flows, configurations and other issues for evaluation and implementation.
--Review the fundamentals of Internet Protocol (IP) and other platforms required for high-performance SIP, Internet Protocol Telephony (IPT) or VoIP systems. This includes soft switches, gateways, routers, services and other critical components.
--Delve into business applications and opportunities. Review what customers are buying today and why they are buying. In addition, emerging killer applications will be explained in depth.
--Quickly grasp such complex subjects as H.323, Media Gateway (News - Alert) Control Protocol (MGCP) and SIP. As SIP emerges as the key VoIP communications protocol, discover how this technology will impact all voice communications systems from key, PBX, IP-PBX, hosted, managed and other systems.
--Understand basic and advanced SIP-VoIP concepts and features, including hosted, managed, Integrated Access Service (IAS) and IP-PBX. You’ll quickly grasp what’s what for different customer applications and business models.

You can get “Microsoft’s Disruptive Impact on the IP Telephony Market Market Research Report” ($4,000 value) and 4 seats in TECHtionary.com’s Online OCS Course ($2,000 value) for $1,995 if purchased on or before February 1.

For more information, or to place an order, contact Mike O’Neill at 973-602-0115 or moneill@telecomweb.com.

About TECHtionary.com
TECHtionary.com produces dealer and customer training programs, online presentations including iPod, podcast and PC formats, sales brochures, virtual installation manuals and animated online presentations. The company has more than 3,000 free online presentations on data communications, Internet, wireless, PBX Systems, SIP, VoIP, central office switching, protocols, telephony, telecommunications, networking, routing, IPTV (News - Alert), WiMax, power systems, broadband, WiFi and other related technologies available at www.techtionary.com.

TECHtionary.com creates custom media tools for onsite, online, podcast, blog, web seminar and iPod/iPhone formats for sales, technical, support and customer education. The company has more 3,000 animated tutorials available for free online to help service providers educate themselves and their customers. In addition to its courses which include Communications Technology Manager, Wireless Technology Manager, VoIP-SIP Business Executive Channel Partner Training, SIP Essentials for Enterprise Managers, Advanced Data Networking and SIP-OCS-Microsoft Office Communications Server and others--TECHtionary.com provides white papers, award-winning customer case studies, user and administrative animated documentation and training tutorials, marcom brochures, public relations and sales and channel consulting.

About TelecomWeb and The Telecom Intelligence Group
TelecomWeb encompasses global market-intelligence InfoTrack reports; daily e-letter TelecomWeb news break; TelecomWeb wireless, TelecomWeb broadband and TelecomWeb policy content packages; tariff consultancy Tarifica; and the Web-based business-telephony-product database TelecomTactics. To learn more about TelecomWeb, please visit www.TelecomWeb.com.

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Tom Cross is a technology columnist and a regular blogger for TMCnet. To read more of his articles, please visit his blog.

INTERNET TELEPHONY Conference & EXPO East 2008 (ITEXPO) is going on now in sunny Miami, Florida! For the latest show news, please visit Rich Tehrani’s blog.

Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users.


Today’s featured White Paper (News - Alert) is titled VoIP Doesn’t Require Any Phone Equipment Investment, brought to you by Accessline.

(source: http://visualvoicemail.tmcnet.com/unified-communications/articles/19119-attendees-itexpo-east-2008-receive-critical-microsoft-research.htm)




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