Arcosoft has announced the update to VONaLink ScreenPop. The solution works with any VoIP phone system based on the open SIP
standard, such as Vonage or Asterisk (
News -
Alert), to prevent the dialing out of any phone number, including long distance and toll calls.
Arcosoft’s ScreenPop not only provides caller ID features, but also rejects unwelcome incoming calls based on phone number, name, or partial match.
Elaborating on the solution Tony Leung, founder of Arcosoft referred to one of their ScreenPop customers who found some unexpected phone charges on his bill when he had some guests stay over at his house.
“He never found out who made those calls, and did not want to inconvenience innocent people with questions,” said Leung in a statement.
ScreenPop has the ability to restore control to the person paying the bills whether undesired calls are accidentally or intentionally made.
Arcosoft explains that VONaLink ScreenPop works by monitoring network packets via an Ethernet
hub. The Windows version can support up to 10 phone lines. Priced at $29 USD, ScreenPop runs on Windows Vista, XP, 2003, 2000, and Mac OS X.
Founded in 1997, Arcosoft Inc., is the developer of VONaLink, TeVeStream, and RunFAX product lines. VONaLink suite also includes other products: SoloRecord, TeamRecord, TeamOnCall, and DialBridge.
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Anuradha Shukla is a contributing editor for TMCnet, covering call centers, CRM and information technology. To see more of her articles, please visit her columnist page.
