TMCnet - World's Largest Communications and Technology Community




September 12, 2007

INX Deploys IP Telephony Solution for Oregon Medical Group

By Anuradha Shukla, TMCnet Contributing Editor

INX (News - Alert) has a won a contract to deploy an IP telephony solution for Oregon Medical Group in Eugene, OR. The project is valued at approximately $600,000 in product and services revenue for INX.

The health care provider in the Willamette Valley was searching for a communications solution that would deliver enhanced communications by replacing disparate phone systems to improve patient care and centralize management. OMG chose INX to design and deploy a Cisco (News - Alert) unified communications solution.
Leveraging the strengths of a converged voice and data architecture, the solution enables all communications across the same network, providing new services while reducing capital expenditures as well as management and service-plan costs. The solution reportedly includes Cisco Unified Communications (News - Alert) Manager 5.1, Unified Contact Center Express 4.5, and Unity Unified Messaging 4.2.
INX IP telephony solution replaces OMG’s aging phone system across its 15 offices within the Eugene metropolitan area as well as provides upgrades to the switching/routing infrastructure for each clinic. The company began the initial site roll out in July 2007 and plans phased implementation, migrating one clinic at a time through the 15 locations for a total of approximately 600 users.
“Working with INX to plan and implement this Cisco solution has been the most critical part of delivering on the vision we had when we started this project, namely, improving the overall patient experience, building the right framework for advanced unified communications, and ensuring business continuity, compliance and ease of management,” said Jym Jann, IS Manager - Network & Technical Services for Oregon Medical Group in a statement.
Jann added that INX is delivering on the success guarantees they advertised. Mark Wilhelm, vice president of Sales for INX said that both companies are synchronizing their efforts to help OMG leverage new technology to improve the overall patient experience. According to Wilhelm, this solution addresses complex communication challenges the healthcare industry has been facing for years. INX's approach to design and deployment allows OMG to harness the power of unified communications in ways that are meaningful and strategic to healthcare providers.
Oregon Medical Group is a multi-specialty physician group with over 100 providers and clinics in Eugene and Springfield, Oregon.
INX is a publicly traded network infrastructure professional services firm delivering best-of-class "Business Ready Networks" to enterprise organizations.
Anuradha Shukla is a contributing editor for TMCnet, covering call centers, CRM and information technology. To see more of her articles, please visit her columnist page.
Don't forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users.


CommuniGate Announces Enhancements to Pronto! at I.....
ITEXPO West 2007: Exhibitor Highlights 1
NeoPhonetics on Open Source and ITEXPO
Zeacom to Demonstrate Communications Center at INT.....
ITEXPO Q&A With Aculab
Open Source in the Contact Center: ITEXPO Highlight
BlueNote Networks Launches SessionSuite
Simicomm Adds snom IP Phones to List of EasySpeak-.....
RADVISION Launches Version 5.0 of its ProLab Testi.....
VoIP Provider Protocall Communications Signs on Su.....
Let the Worldwide Unlocking of iPhones Begin
SpoofCard Launches Affiliate Program on Commission.....
WiFiMobile's oneFone VoIP Client Offers Complete F.....
Piran Partners Announces Launch of VPP 'Ethnic MVNO'
INX Deploys IP Telephony Solution for Oregon Medic.....
Emerson and Cisco Provide Open-Standard Wireless S.....
Nortel and Silk Telecom Build Metro Ethernet Netwo.....
VoIP Provider Natural Convergence Enhances Hosted .....
Tadiran Launches Coral Sentinel Pro for VoIP Security
Polycom Ships RMX 2000 Version 2.0
Five9 Sponsors New Report from Aberdeen on Call Ce.....
JAJAH Turns to Boldchat for Live Chat
Nortel Powers India Airport's Triple-Play IP Network
Nortel Collaborates with Baylor Medical Center to .....
Heading back for the Holidays
ITEXPO and Green Technology World
Trends in Dual Mode
IT Expo Car Raffle Winner

Technology Marketing Corporation

35 Nutmeg Drive Suite 340, Trumbull, Connecticut 06611 USA
Ph: 800-243-6002, 203-852-6800
Fx: 203-866-3326

General comments:
Comments about this site:


© 2018 Technology Marketing Corporation. All rights reserved | Privacy Policy