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September 11, 2007

JAJAH Turns to Boldchat for Live Chat

By Stefania Viscusi, TMCnet Assistant Editor

Even as VoIP provider JAJAH continues to experience rapid growth, they haven’t lost focus on one of the most important aspect for business success: the customer.

In a bid to provide visitors to the JAJAH website with enhanced customer service capabilities, Bravestorm's Boldchat live chat software, which offers an effective and affordable live chat solution for any size business, has been implemented.
"Boldchat allows us to give live personal attention to our customers quickly at an affordable price, and we were able to customize the application to meet our needs. It has substantially improved the way we interact with our customers." aid Don Thorson, VP of Global Marketing at JAJAH.
With Boldchat, JAHJAH is able to provide visitors with an affordable and easily customizable chat solution that makes live help a much speedier and easier processes the offering also makes is possible to save chat sessions and according to a news release, Boldchat is also enabling JAJAH to instantly and easily distribute, handle and track live customer service requests in 10 languages.
Matt Tharp, director of sales and marketing for Bravestorm commented, "Small businesses need a reliable, budget-conscious and easily deployable live chat solution to provide on-the-spot customer support and help drive sales. That's why companies like JAJAH are turning to Boldchat. Our platform offers a fast, secure, scalable and economical solution for online customer support."
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Stefania Viscusi is an established writer and avid reader. To see more of her articles, please visit Stefania Viscusi’s columnist page.


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