SUBSCRIBE TO TMCnet
TMCnet - World's Largest Communications and Technology Community
Share

September 11, 2007

JAJAH Turns to Boldchat for Live Chat

By Stefania Viscusi, TMCnet Assistant Editor

Even as VoIP provider JAJAH continues to experience rapid growth, they haven’t lost focus on one of the most important aspect for business success: the customer.

 
In a bid to provide visitors to the JAJAH website with enhanced customer service capabilities, Bravestorm's Boldchat live chat software, which offers an effective and affordable live chat solution for any size business, has been implemented.
 
"Boldchat allows us to give live personal attention to our customers quickly at an affordable price, and we were able to customize the application to meet our needs. It has substantially improved the way we interact with our customers." aid Don Thorson, VP of Global Marketing at JAJAH.
 
With Boldchat, JAHJAH is able to provide visitors with an affordable and easily customizable chat solution that makes live help a much speedier and easier processes the offering also makes is possible to save chat sessions and according to a news release, Boldchat is also enabling JAJAH to instantly and easily distribute, handle and track live customer service requests in 10 languages.
 
Matt Tharp, director of sales and marketing for Bravestorm commented, "Small businesses need a reliable, budget-conscious and easily deployable live chat solution to provide on-the-spot customer support and help drive sales. That's why companies like JAJAH are turning to Boldchat. Our platform offers a fast, secure, scalable and economical solution for online customer support."
 
 
Related Articles:
Raketu Challenges JaJah's for iPhone (News - Alert) Long Distance Calling
 
 
 
Stefania Viscusi is an established writer and avid reader. To see more of her articles, please visit Stefania Viscusi’s columnist page.

(source: http://voipservices.tmcnet.com/feature/articles/10626-jajah-turns-boldchat-live-chat.htm)




CommuniGate Announces Enhancements to Pronto! at I.....
ITEXPO West 2007: Exhibitor Highlights 1
NeoPhonetics on Open Source and ITEXPO
Zeacom to Demonstrate Communications Center at INT.....
ITEXPO Q&A With Aculab
Open Source in the Contact Center: ITEXPO Highlight
BlueNote Networks Launches SessionSuite
Simicomm Adds snom IP Phones to List of EasySpeak-.....
RADVISION Launches Version 5.0 of its ProLab Testi.....
VoIP Provider Protocall Communications Signs on Su.....
Let the Worldwide Unlocking of iPhones Begin
SpoofCard Launches Affiliate Program on Commission.....
WiFiMobile's oneFone VoIP Client Offers Complete F.....
Piran Partners Announces Launch of VPP 'Ethnic MVNO'
INX Deploys IP Telephony Solution for Oregon Medic.....
Emerson and Cisco Provide Open-Standard Wireless S.....
Nortel and Silk Telecom Build Metro Ethernet Netwo.....
VoIP Provider Natural Convergence Enhances Hosted .....
Tadiran Launches Coral Sentinel Pro for VoIP Security
Polycom Ships RMX 2000 Version 2.0
Five9 Sponsors New Report from Aberdeen on Call Ce.....
JAJAH Turns to Boldchat for Live Chat
Nortel Powers India Airport's Triple-Play IP Network
Nortel Collaborates with Baylor Medical Center to .....
Heading back for the Holidays
ITEXPO and Green Technology World
Trends in Dual Mode
IT Expo Car Raffle Winner







Technology Marketing Corporation

800 Connecticut Ave, 1st Floor East, Norwalk, CT 06854 USA
Ph: 800-243-6002, 203-852-6800
Fx: 203-866-3326

General comments: tmc@tmcnet.com.
Comments about this site: webmaster@tmcnet.com.

STAY CURRENT YOUR WAY

© 2014 Technology Marketing Corporation. All rights reserved.