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September 11, 2007

Nortel Powers India Airport's Triple-Play IP Network

By Anuradha Shukla, TMCnet Contributing Editor

Nortel (News - Alert) will build extensive and comprehensive IP communications networks for Mumbai International Airport Private Limited (MIAL) in India, according to the company.

Mumbai's Chhatrapati Shivaji International Airport (CSIA), managed by MIAL, will consolidate the majority of its data, telephony and video systems onto a converged wired and wireless IP-based network, powered by Nortel Enterprise Solutions and its innovative Metro Ethernet-based Provider Backbone Bridging (PBB) and Provider Backbone Transport (PBT) technologies.

Tata Consultancy Services (News - Alert) (TCS), a long term technology partner to MIAL will provide systems integration for the converged triple-play communications upgrade project.

The completed wired and wireless infrastructure will provide network coverage throughout airport terminal buildings and outside maintenance areas. A variety of airport-wide Wi-Fi and VoIP services will benefit passengers, airline staff, retailers, security and airport operations employees.

Leveraging unified communications capabilities such as SIP-based presence, IM, collaboration, conferencing and messaging, airport operations and customer service personnel is expected to increase productivity. Nortel said these advanced communications services will help reduce cost of operations and equip staff to respond more quickly to customer needs. Nortel’s solution also includes the implementation of a new emergency notification system for public safet
GV Sanjay Reddy, managing director of MIAL, said this overhaul is part of MIAL's long-term program aimed at expanding the capacity at CSIA and making communications as seamless as possible for anyone who visits or works at the airport.
Reddy believes that the state-of-the-art changes will help raise CSIA to global standards, equipping it with technology that meets or even exceeds what is currently present at top airports across the world.
“The Indian aviation industry is poised for huge growth and to support such dramatic growth the airport infrastructure needs to be scalable, resilient and future proof,” said Ravi Chauhan, managing director, Nortel India.
Chauhan continued: “With its depth of expertise across optical, Ethernet and enterprise technologies, Nortel is uniquely positioned to help airports like CSIA blend advanced core infrastructure with the latest applications to improve and simplify the airport experience while also providing new revenue-generating opportunities.”

S. Venkatramani, India geography head with TCS, said that they will design, program manage and implement this state-of-the-art network that will seamlessly integrate various stakeholders within the airport eco-system.
“This will serve as a backbone to support MIAL's long term vision of leveraging technology for revenue generation and benchmark it against the most efficient airports in the world,” he concluded.
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Anuradha Shukla is a contributing editor for TMCnet, covering call centers, CRM and information technology. To see more of her articles, please visit her columnist page.


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