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September 06, 2007

VoIP Provider PRIMUS Opens Two Regional Offices

By Anuradha Shukla, TMCnet Contributing Editor

PRIMUS Telecommunications Group is opening two new regional sales offices to meet growing demand for its customized enterprise voice-over-IP services in the rapidly growing U.S. market.

 
The company is extending its presence in the Northeastern hub of Boston, and McLean, Virginia, by hiring more field sales and telesales staff by year end to deliver hosted and trunked VoIP services to small and medium-sized businesses in major markets. PRIMUS points out that the newly expanded sales force can leverage existing investments the company has made in branch locations and community presence throughout the U.S. This includes the company's Tampa, Florida telesales and services hub where PRIMUS representatives delivers to small and medium-sized (SME) businesses.
 
“More and more business customers are using PRIMUS enterprise voice-over-IP services globally. It's affordable, scalable, and delivers the reliability and flexibility that businesses of all sizes need to remain competitive across today's ever-changing market landscapes,” said Paul Singh, PRIMUS chief executive officer in a statement to the press.
 
Singh believes by expanding their field and telesales presence here in the U.S., PRIMUS will be even closer to its customers and positioned to enhance the customized engineered and support services to differentiate them from others in the industry.
 
PRIMUS further explains that their Premium Enterprise VoIP services have become an important part of a broad portfolio of telecom solutions that include a full complement of voice and connectivity services that can enhance the productivity and the bottom line of any business.
 
According to Joe DiMaio, vice president of enterprise sales and marketing for PRIMUS, it all begins with their ability to assess the communications needs of their customers and to deliver effectively on their technical, budgetary, and connectivity requirements.
 
DiMaio said that their expanding sales team will enable PRIMUS to take advantage of personalized service to a new level for new and existing customers who are starting from scratch or want to leverage their platform investments.
 
PRIMUS Premium Enterprise IP-based solutions are delivered over a Broadsoft platform. This global VoIP network platform is also serving customers of Lingo, the company's residential VoIP service offered throughout the U.S.
 
PRIMUS Telecommunications Group, Incorporated is an integrated communications services provider offering international and domestic voice, voice-over-Internet protocol, Internet, wireless, data and hosting services to business and residential retail customers and other carriers located primarily in the United States, Canada, Australia, the United Kingdom and Western Europe.
 
Anuradha Shukla is a contributing editor for TMCnet, covering call centers, CRM and information technology. To see more of her articles, please visit her columnist page.
 
Want to learn more about VoIP? Then be sure to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users.
 
What’s the best resource to learn about latest trends in the IP communications industry? Why, INTERNET TELEPHONY Conference & EXPO, of course. ITEXPO (News - Alert) West 2007 is just around the corner—this year it’s being held at the Los Angeles Convention Center in California, Sept. 10-12. Preview sessions, speakers and exhibitors—then register to attend.
 
Green is the new black. At least, that’s the case in the communications industry where companies are finding that using green technology is not only good for the planet but good for business as well. Want to learn more about how being green can make money? Mark your calendar now for TMC’s (News - Alert) first annual Green Technology World Conference, Sept. 11-12, 2007 at the Los Angeles Convention Center in California. Preview the show schedule, speakers and exhibitors—then register to attend.

(source: http://www.tmcnet.com/comsol/articles/10411-voip-provider-primus-opens-two-regional-offices.htm)




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