From January 24-27, 2006, TMC will host the 13th INTERNET TELEPHONY Conference & EXPO, the industry’s #1 VoIP conference in Fort Lauderdale, Florida.

 

On Wednesday, January 25, 2006, W. Scott Seebauer, Senior Director of Product Management for Telephony@Work, along with a panel of experts will be participating in the IP Contact Center Shootout as part of the IP Contact Center Summit track at INTERNET TELEPHONY Conference & EXPO East.

 

Come hear a group of industry leaders debate and discuss the relative merits of their IP Contact Center solutions and the overall state of the IP Contact Center industry. This double session promises to be a lively, engaging look at what the industry leaders have to say about their products and their competition. This unique opportunity enables interested parties to get live information directly from the “horses’ mouths” as attendees will be given an opportunity to ask the panel their own insightful questions. Past shootouts have covered topics as diverse as the benefits of transitioning to IP in the contact center, offshoring, remote agent strategies, and more.