October 08, 2008
Ditech Supports Bandwidth.com's Web 2.0 and VoIP Apps
By Anuradha Shukla, TMCnet Contributing Editor
Bandwidth.com has announced it deployed Ditech’s Packet Voice Processor (News
) (PVP) solution to support Web 2.0 and VoIP applications. PVP will enable Bandwidth.com to bridge the voice quality gap between Web 2.0 and the public switched telephony network (PSTN).
T.R. Missner, vice president of Network Engineering at Bandwidth.com pointed out that they devote significant resources to ensure the quality of their VoIP services and employing Ditech’s Packet Voice Processor provides them with additional tools to ensure that they deliver superior voice service to their customers.
Delivering information on call quality in real-time, Ditech’s solution enables them to be more responsive to network impairments and to proactively optimize their Web 2.0 and VoIP applications that utilize voice.
Bandwidth.com has deployed PVP with two of Ditech’s voice quality applications: Experience Intelligence (EXi), and Voice Quality Assurance (VQA).
Ditech’s EXi has the ability to non-intrusively measure speech quality in real-time, on every call while VQA can non-intrusively and automatically detect and eliminate problems that degrade voice quality.
Bandwidth.com now utilizes PVP to measure and optimize voice quality for Web 2.0 and VoIP applications- allowing the company to differentiate itself as a consistent and reliable provider of fast-growing IP-based services.
Karl Brown, vice president of Marketing at Ditech Networks (News
) stated that Bandwidth.com has taken Ditech’s solution into the Web 2.0 space to satisfy customer demand for voice quality.
He explained that Bandwidth.com has constructed a cutting-edge, next-generation network that serves a wide variety of customers. Examining voice quality impairments on Web 2.0 and VoIP telephony applications with EXi, and then resolving those problems with VQA, validated Ditech’s impact on these kinds of applications.
Anuradha Shukla is a contributing editor for TMCnet. To read more of Anuradha’s article, please visit her columnist page.
Edited by Stefania Viscusi