MDSL CEO Discusses International Telecom Expense Management

By Rajani Baburajan, TMCnet Contributor

Ben Mendoza, CEO of MDSL (News - Alert), a provider of telecom expense management or “TEM” solutions, recently presented strategies and key elements for TEM success.

The presentation, “International TEM – How to Avoid the Pitfalls and Build Global TEM Success,” was part of the Telecom Expense Management conference held in Berlin, Germany.

Mendoza’s presentation outlined the key elements that organizations need to understand for the success of international TEM. The conference also detailed managing realistic timeframes in fragmented markets. Mendoza also highlighted the need of designing early TEM success events in an organization’s project.

The conference topic started with a TEM project and focused on establishing effective strategies, structures and processes within a company and global TEM. The conference outlined the need for finding out possible solutions for the arising obstacles and getting outsourcing for TEM and Wide Area Network.

The main focus of Telecom Expense Management or “TEM” is cutting costs. To save money in the long run, organizations need to invest in TEM at a first step, according to company officials. It can take several years to establish a working TEM structure and processes.

There are many ways to do so, but only a few lead to the desired outcome - the actual savings on telecom expenses. The ROI is easily measurable within TEM if done properly, they added.

It is also important to look at Telco Contract Management, which includes transparency and cost reduction, Wide Area Network and building global TEM success, the company said.

Another issue that was discussed at the conference was mobile costs, which apply expensive fees and are hard to measure transparently. TEM is also dependent on the right sourcing strategies to achieve telecom expense effectiveness, according to MDSL.

MDSL is trusted by more than 150 customers in over 34 countries to improve their bottom-line results and ensure a fluid and controlled use of their telecom and market data services, the company said.

The company recently demonstrated its TEM Managed Services and Market Data Expert or “MDX” outsourced services at the Gartner (News - Alert) Outsourcing & Vendor Management Summit, TMCnet reported.

(source: http://financial.tmcnet.com/topics/financial-technology/articles/104502-mdsl-ceo-discusses-international-telecom-expense-management.htm)