April 26, 2010
TNCI Walks the Walk with the Agent ChannelBy Paula Bernier, Executive Editor, IP Communications Magazines Many channel partners have felt abandoned as legacy carriers have changed the game for agents in an effort to protect themselves in light of the economic downturn and changing buyer behaviors. These legacy carriers have done everything from eliminating services to reducing agent compensation. In some cases they've gone as far as terminating agent contracts. Amidst this storm of unpleasant change, TNCI has been a welcome presence by providing agents with a partner on which they can rely. Not only is TNCI (News - Alert) a reliable and trusted partner, but it has gone the extra mile with some ground-breaking moves that clearly spell out its commitment to the agent channel. "TNCI has over 350 direct agent partners," Brian Twomey, TNCI's president told INTERNET TELEPHONY magazine. "We have several hundred direct agent partners. Many of these partners are master agents with hundreds or subagent relationships that TNCI also supports," Twomey said. To learn more about how TNCI collaborates with and rewards its agent partners, check out the April INTERNET TELEPHONY cover storyon the company. Also be sure to check back for the online version coming soon. Edited by Stefania Viscusi |