Department of Technology and Information Deploys Acme Packet Net-Net SBCs

The Department of Technology and Information, or “DTI (News - Alert),” has deployed the Acme Packet (News - Alert) Net-Net session border controllers, or “SBCs,” to unify its disparate communications infrastructure and reduce the costs to deliver advanced, IP communication services throughout the state government. The DTI provides technology infrastructure for the State of Delaware.

 

Acme Packet Net-Net 4250 SBCs has been deployed in DTI’s two data centers to provide secure termination of the Verizon (News - Alert) Burstable Enterprise Shared Trunking service. This allows the state to centralize its connection to the public switched telephone network and reduce overall connection requirements for multiple government agencies. This in turn creates a more uniform network for the state’s disparate voice systems and also helps it to save money.

 

What’s more, the DTI also provides a hosted voicemail platform with unified messaging services throughout the state through centralized SIP trunking. This eliminates the need for additional voicemail systems, maintenance and administration expenses. It is expected that in the future, Acme Packet Net-Net SBC’s security, interoperability and scalability will enable DTI to deliver integrated data, voice and video applications to various state agencies, enable connectivity to PBXs in neighboring states and also ease communication in case of a disaster.

 

According to Mark Cabry, lead telecom engineer, Department of Technology and Information, Telecommunications Group, State of Delaware, Acme Packet Net-Net SBCs addressed DTI’s interoperability requirements, offered advanced functionality and also fitted well with DTI’s overall vision. It is the knowledge, support and VoIP technical expertise of Acme Packet that led to the implementation of SBCs in DTI’s network.

 

The DTI implemented Acme Packet Net-Net SBCs to secure IP communication borders while providing seamless connectivity between various government offices throughout the state. As the state supports both SIP and H.323 IP-PBXs within its network, Acme Packet’s SIPconnect Compliant Net-Net SBCs with SIP-H.323 interworking enable interoperability for the state’s disparate IP telephony infrastructure.

 

Also, communications between different IP-PBXs are routed through Acme Packet’s SBCs and translated to the proper protocol to complete the call. This allows the state to lower its total cost of ownership by utilizing SIP trunking while keeping its current IP telephony infrastructure in place.

 

According to Seamus Hourihan (News - Alert), executive vice president of marketing and product management for Acme Packet, a number of government organizations are seeing the benefits of deploying SBCs in their networks and have started using Acme Packet to provide the needed security, interoperability and scalability. Hourihan added that the State of Delaware is realizing the benefit of reduced operating costs while at the same time delivering trusted, high-quality, IP interactive communications with Acme Packet Net-Net SBCs. Acme Packet enables the delivery of trusted, first-class interactive communications and data services across IP network borders.