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New Coverage :
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Call Recording |
SIP Trunking |
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Load Balancer |
PBX |
SIP Phones |
Small Cells
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October 17, 2008
DID World Wide Extending ServicesBy Tim Gray, TMCnet Web Editor While many companies initially adopted VoIP for use only within their office framework – calls leaving IP networks need to connect to the PSTN and was often consider too complex and costly– the advent of technologies including virtual numbers have sped the deployment of VoIP exponentially.
Now, a company with offices in New York and Los Angeles has the ability to set up these virtual phone numbers in each city so customers in each city can seamlessly and transparently call. And, perhaps most importantly, it allows companies to kep an eye on their bottom line.
IP Telecom Limited's subsidiary DID World Wide has been providing a wide range of reliable, stable and high-quality innovative origination products, including Direct Inward Dialing (DID) access solutions on a worldwide basis since early on.
Essentially, a virtual number is a telephone number without an associated phone line that is programmed to be forwarded to either a Voice over IP service, or to a different phone line, fixed or mobile.
Edwin Terek, CTO at DID World Wide, says his company is concentrating on increasing coverage and quality of DID services. “It is essential that we continue to forge relationships with approved voice carriers, in order to ensure our customer’s global access to local phone numbers.”
These numbers are, in fact, playing an increasingly large role in costs savings in business and often appeal to technology companies for technical support; exporters, to give the impression that the company is local; and service companies such as call centers. At that point, voice and data will be truly integrated and everyone in the world will be a local phone call away.
DID World Wide, a recognized leader of global supplier of IP-based communications services, has built and assembled infrastructure specifically designed to handle origination services in a stable, efficient, reliable, cost-effective and flexible manner.
In particular, the company is dedicated to providing a range of innovative origination products, including Direct Inward Dialing (DID) access solutions on a world-wide basis.
The company’s hardware is housed in secure data facilities in a number of major centers around the globe, with full redundancy and access to premium network resources.
Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is The Compelling ROI Benefits of Contact Center Quality and Performance Management Technologies, brought to you by Voice Print International (News - Alert).
Tim Gray is a Web Editor for TMCnet, covering news in the IP communications, call center and customer relationship management industries. To read more of Tim’s articles, please visit his columnist page. Edited by Tim Gray (source: http://www.tmcnet.com/channels/virtual-numbers/articles/43246-did-world-wide-extending-services.htm)
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