September 25, 2008
Cisco Intros New Unified Communications Solution
By Raju Shanbhag, TMCnet Contributing Editor
Cisco (News - Alert) has unveiled the latest version of its unified communications (UC) solution as part of its collaboration portfolio roll-out. While facilitating new ways to collaborate with co-workers, partners, vendors, and customers, the new system also provides customers with choice and flexibility.
Cisco UC 7.0 enables IT partners to build new, customized applications. It is an open system designed to integrate and interoperate with enterprise applications and network infrastructure.
This system offers features such as dial via office, presence, and corporate directory look-up to mobile workers. Now, mobile workers can easily adjust single number reach settings when they are traveling or do not wish to be disturbed, with the help of new time of day rules. Also, with the productivity benefits of on-demand Web conferencing, Cisco Unified MeetingPlace and WebEx integration combine the cost savings of on-premises voice, all from a single interface. Cisco has facilitated spoken access to directories and Web applications for self service with its Unified Customer Voice Portal.
The new Cisco Unified Presence scalability supports up to 30,000 users. While Cisco Unity support for up to 15,000 users on a single server, Cisco Unified MeetingPlace 7.0 provides a new architecture that integrates voice and video conferencing in a single media server appliance and enhances scalability.
With this new release, Lotus Sametime users get complete unified communications capabilities. Also, the Cisco Unified Personal Communicator and Microsoft Office Communicator users will now get improved integration with desktop products from IBM (News - Alert) and Microsoft including business-to-business exchange of presence and IM. Cisco Unified Applications Environment and the Application eXtension Platform (AXP) facilitate the integration of unified communications and network services with business applications and the development of new applications.
“In companies around the world, Cisco unified communications systems are driving business transformation by streamlining processes, improving productivity and enhancing business communications,” said Barry O'Sullivan, senior vice president at Cisco’s voice technology group, in a statement. “Cisco Unified Communications (News - Alert) Systems Release 7.0 sets a new standard for usability, interoperability and manageability. Cisco Unified Communications solutions continue to be the easiest to use, easiest to implement and easiest to manage.”
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Read archived editions of Show Daily eNewsletters from ITEXPO (News - Alert) West 2008 here. See you in February!
Raju Shanbhag is a contributing editor for TMCnet. To read more of Raju's articles, please visit his columnist page.
Edited by Mae Kowalke