September 24, 2008
NEC Intros New Unified Communications Offerings for SMBs
By Susan J. Campbell, TMCnet Contributing Editor
NEC (News - Alert), a global provider of enterprise business communications solutions, has announced the introduction of a host of new Unified Communications (UC) and infrastructure offerings for both SMBs (Small and Medium Businesses) and Enterprises in the EMEA (Europe, Middle East and Africa) region.
The new solutions are designed to build on the strength of NEC’s UNIVERGE360 approach, which puts people at the center of business communications, instead of technology. This type of strategy ensures a more fluid operation and delivers a better experience both internally and externally.
The UNIVERGE360 approach includes UNIVERGE SV8100 and 8300 communications servers and a family of IP and digital terminals, in combination with innovative UC applications such as Business ConneCT.
UNIVERGE 360 enables companies to improve work efficiency and information availability, by tailoring communications to employees' roles, rather than having technology dictate how users communicate. Such an approach helps to create a more natural workflow that contributes to increased productivity.
"True Unified Communications (News - Alert) is about bringing people, processes and communications together," said Benne van der Lugt, director of portfolio management at NEC Philips Unified Solutions, in a Wednesday statement.
"With UNIVERGE360, we provide our customers with a solid infrastructure and advanced applications to unify their business communications based on the role that each employee plays,” added van der Lugt.
In an effort to shake up the market, the UNIVERGE SV8000 Series offers the feature-rich UNIVERGE SV8100 and SV8300 communications servers, which are designed to be completely scalable to meet growing business's needs.
To ensure that they appeal to smaller companies, these servers are also simple and cost effective to set-up and manage. Features include calling number and name display, conferencing, soft keys, voicemail, unified messaging, speed dialing and support for wireless handsets and softphones.
NEC also offers a new line of customizable IP and digital terminals, UNIVERGE DT700/DT300. With unique modular design and configuration options, the extensive feature sets of these terminals move the standard desktop phone to the next level.
An all-in-one application suite, Business ConneCT is supported across new and existing platforms. The suite is designed to address more complex organizational needs with rich presence, mobility, unified messaging and desktop telephony applications in addition to operator and contact center functionality.
NEC has made its name by taking an innovative approach to communications, understanding the challenges that businesses face everyday, and delivering solutions that address these challenges according to specific needs. Such a strategy has enabled the company to dominate the global market and will help to continue to propel sustainable growth.
Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is Fixed Service Strategies for Mobile Network Operators, brought to you by Comverse (News - Alert).
Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan's articles, please visit her columnist page.
Edited by Michelle Robart