September 24, 2008
Digium Switchvox SMB 3.5 Receives 'Best of Show' Award at ITEXPO West 2008
By Jayashree Adkoli, TMCnet Contributing Editor
Digium (News - Alert), creator of the Asterisk open source telephony engine and toolkit, announced that its Switchvox SMB 3.5 has received the “Best of Show Award” in the “Best of Open Source” category at Technology Marketing Corporation’s (TMC’s) INTERNET TELEPHONY Conference and EXPO (ITEXPO (News - Alert)) West 2008. Switchvox SMB 3.5 is the latest version of the Asterisk-based telephony system.
Digium Switchvox 3.5 is IP PBX unified communications (UC) software. This telephony system integrates with key CRM applications such as Salesforce.com, SugarCRM, and Google (News - Alert) Maps through Switchvox’s SMB Switchboard interface. These built in CRM tools facilitates users to build customer and support relations with their target customers.
Switchvox 3.5 has the capability to deliver benefits enabled by integrating voice with data. This facilitates customers to create custom mashups that leverage other Web applications in seconds. The implementation does not require any programming knowledge.
Key features of Switchvox 3.5 include multi-level administration (unlimited levels) with built in Phone Configuration tools facilitating provisioning of Polycom (News - Alert) phones in minutes; dial by name directory similar to that of cell phones; custom time frames; upgradeable hardware; advanced diagnostics; IP phone diagnostic tool; VoIP provider diagnostic tool; international analog line support; and support for the g729 codec.
According to Digium, Switchvox 3.5 is ideal for small to medium sized businesses (SMBs) that are seeking a comprehensive set of advanced telephonic functionalities. It equips SMBs and growing businesses with a telephony solution that costs just a fraction of the price of proprietary phone systems.
“This ‘Best of Show’ award highlights what many companies that have adopted Switchvox have already learned: Switchvox is the best choice on the market for a feature-rich, easy-to-use, inexpensive IP phone system,” said Tristan Degenhardt, Switchvox product line director at Digium, in a statement.
TMC’s (News - Alert) ITEXPO “Best of Show” award recognizes innovative products and solutions. The award or designation highlights on the awarded products’ technological achievement and as well highlights on creative features of the product.
“The presence of outstanding companies like Digium with their award winning solutions help to validate ITEXPO's status as the leading forum for the VoIP and IP communications industry,” said Rich Tehrani, president of TMC and conference chairman, in a statement. “Service providers, enterprise buyers, developers, and resellers come to ITEXPO because they know they'll find solutions from innovative companies like Digium that can help their businesses today.”
The next INTERNET TELEPHONY Conference & EXPO will take place at the Miami Beach Convention Center, in Miami, Florida from Feb. 2-4, 2009.
Connecticut-based Technology Marketing Corporation (TMC) is an integrated media company that helps its clients to build communities in print, in-person and online.
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Jayashree Adkoli is a contributing editor for TMCnet. To read more of Jayashree's articles, please visit her columnist page.
Edited by Mae Kowalke